Payroll Manager
Location: 4 King Edwards Court, King Edwards Square, Sutton Coldfield
Reports To: People Director
Contract: Full-Time, Permanent
Salary: £50,000 per annum
The role:
We’re looking for an experienced and proactive Payroll Manager to join our People Services team. This is a key role where you’ll take ownership of delivering accurate, timely, and compliant payroll for our organisation ensuring our people are supported with a reliable and high-quality service every month.
Reporting to the People Director, you’ll lead payroll operations and have experience both in-house and outsourced payroll models, while helping to modernise our processes, improve system efficiency, and support integration initiatives. You’ll also play an important part in ensuring we meet all statutory requirements and maintain best practices in compliance.
This role offers the chance to combine operational expertise with a forward-thinking approach helping to shape a more seamless and people focused payroll experience as we continue to grow and evolve.
If you’re passionate about payroll, confident with systems, and ready to make a positive impact, we’d love to hear from you.
Key Responsibilities:
· Lead and manage end-to-end UK monthly payroll operations ensuring accuracy and timely delivery.
· Maintain strong governance and compliance with all HMRC, tax, and regulatory requirements.
· Lead pension administration including monthly reconciliation and compliance with auto-enrolment
· Ensure accurate absence and holiday control in line with operational systems
· Manage Benefits-in-Kind including company cars/fuel and prepare/distribute P11Ds
· Oversee all aspects of daily payroll administration and ensure month-end reconciliation
· Support the payroll transition process during acquisitions and business changes.
· Drive process improvements and support payroll modernisation initiatives.
· Provide leadership and guidance to payroll team members and stakeholders.
· Liaise with internal/external auditors and oversee payroll tax audits
What We’re Looking For:
· Proven experience managing monthly payroll in a medium to large organisation.
· Practical exposure to both in-house and outsourced/shared service payroll models.
· In-depth knowledge of UK payroll legislation, statutory deductions, and reporting.
· Experience with tax compliance and reconciliations.
· Familiarity with payroll integration and holiday pay calculations within Enterprise Resource Planning systems (Oracle preferred).
· Proven experience administering and managing multiple pension schemes.
· Experience supporting payroll during acquisitions or mergers is advantageous.
· CIPP qualified (or working towards) is preferred.
· Meticulous attention to detail with a commitment to accuracy.
· Strong leadership, interpersonal and communication skills.
What We Offer:
· Annual salary of x
· 25 Days Holiday + Bank Holidays
· X2 Life Assurance
· Pension Scheme
· Hybrid flexible working (3 days in our Sutton Coldfield office)
What are the next steps?
If this sounds like the right role for you and you’re ready to bring care and professionalism to an essential service, simply click the ‘apply’ button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.
About Us:
At Dignity, we’re here for families when it matters most. With compassion, professionalism, and integrity at the heart of everything we do, we take pride in supporting people through one of life’s most difficult moments. Every member of our team plays a vital role in delivering exceptional service and care to those who need us.
With over 500 funeral homes across the UK, Dignity Funerals is a trusted presence in local communities, operating under respected and well-known local names. We’re proud to offer a truly personal and attentive service — one that’s tailored to the individual needs and wishes of every family we support.
We’re also part of the wider Dignity Group, a growing organisation with the unique ability to support every aspect of end-of-life planning and care. This includes:
· Our Crematoria and Memorials Group, managing 45 crematoria nationwide
· Dignity Funeral Plans, giving people peace of mind by allowing them to plan ahead
· The recently acquired Farewill, a leading provider of online wills and probate services
Together, our goal is simple: to provide families with continuity, care, and clarity — from planning and preparation through to the funeral itself, and beyond.
FCA Statement:
Please note that this role may be subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Equality, Diversity and Inclusion Statement Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
