We are Hestia. We make a difference.At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Pool Worker to play a pivotal role in our Age Activity Centre in Wandsworth.Sounds great, what will I be doing?The role involves supporting the team in the daily running of the service, including front-of-house duties, assisting with the lunch club, answering phone calls, and ensuring health and safety standards. It also includes making welfare calls to members, helping with general queries from volunteers, members, and visitors, maintaining accurate records of support provided, and carrying out any other reasonable tasks as requested by senior staff.What do I need to bring with me?You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.The ideal candidate will have experience suppor
ting individuals with mental health needs, complex needs, and working with older or vulnerable adults. They should demonstrate strong teamwork skills, while also being capable of working independently. The role requires the ability to engage with individuals who may express a range of emotions or behaviors, along with a solid understanding of safeguarding practices and how to respond appropriately. A key part of the role is empowering service users to make informed choices and take control of their health to support their independence.Interview StepsWe keep our interview process simple, so you know exactly what to expect.Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.Our commitment to Equality, Diversity, and InclusionOur services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.We are a dis
ability confident employerHestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.Safeguarding StatementHestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
