We’re looking for a reliable and well-organised Administrator to join our team full-time (37.5 hours per week). You will be providing valuable office and non-clinical admin support to help everything run smoothly. In this role, you’ll work closely with clinical and non-clinical teams, supporting colleagues, patients, and other stakeholders to make sure our admin service is efficient, professional, and patient-focused.You’ll be involved throughout the patient journey, from their first appointment right through to discharge, handling a range of tasks like booking appointments, managing results, processing paperwork, and using computer systems to keep everything on track.We’re looking for someone who’s confident using IT systems, has a good eye for detail, and is happy working as part of a team. You’ll help make sure follow-up actions are completed and that patients always receive a compassionate, high-quality service.The service is open Monday-Saturday and are closed on bank holidays. The service operates a 9-5pm service with a late night across each hubThis advert may close earlier than suggested due to high volume of applications. Package DescriptionAs a Sexual Health Administrator, you’ll be working as part of the care system across our ORBISH Services, where we deliver services across Oldham, Rochdale and Bury. You will feel valued as an Administrator within HCRG Care Group, receiving access to exclusive rewards and benefits including:An annual salary of £23,875.00 plus access to a group pensionFree tea, coffee and milk at your base locationMembership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to youAccess to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest ratesOnline and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counsellingAccess to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning EnterpriseAn open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year The pride of working for an organisation committed to the highest clinical and quality standards with most of our rated services holding “good” or “outstanding” ratings from the Care Quality CommissionMain ResponsibilitiesResponsibilities will include: Provide an efficient and effective administrative service as required by Integrated Contraception and Sexual Health Service.To maintain effective systems for the filing, retrieval and archiving of documents and correspondence.To maintain records systems within the Integrated Contraception and Sexual Health Service, including the maintenance, filing and archiving of patient notes.To maintain patient electronic record system including inputting patient contacts.To maintain and manage appropriate database(s), including generating reports and/or information when required.To order stationary via our procurement system.To order as directed clinical supplies via our procurement system.To type and send out letters on behalf of Integrated Contraception and Sexual Health team members (ie. Patient letters, Reminders, Results, Follow-up etc) as directed.Communicate and liaise with staff, patients and external agencies.To action results management administration tasks such as; insufficents, negative, and repeats.To liaise with suppliers to follow up on missing information, to clarify information, or to seeks advice.Actioning paper results, uploading and actioning where directed.To support the admin / reception team with results management adinistration tasks; including training support of new or excisting staff members.Where directed to support with office administration tasks as required by the service.Undertake photocopying, email, administrative requests as required. A full list of responsibilities can be found in the attached job description. The Ideal CandidateThe Ideal Candidate will have / will be:Able to organise and prioritise own workloadAble to communicate effectively and in appropriate manner with individual and groups at all levelsWork as part of a multi-disciplinary team IT skills and experience in using office software such as Word, Excel and PowerpointGood interpersonal skills, both verbal and written.Work using own initiative Able to plan own workload Forward thinking with logical and positive attitude Flexible Open and honestFlexibility in work practice in order to cover work from other sites if required Ability to travel to other sitesWhile not essential, it is desirable to have previous healthcare experience and to have a driving licence with access to a vehicle. Experience of using Idox Lilie is also desirable. About The CompanyWe change lives by transforming health and care. Established in 2006 we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
