Our CharityP3 is a modern, forward-thinking organisation, delivering excellent services for people who face social exclusion. Our values are that we innovate in our work. We're different, creative and like to think of new solutions. We are helpful in everything that we do. We're always friendly and approachable. We are passionate about people. We believe that what we do can make a real and lasting difference. We are determined to tackle problems that others won't. We always go the extra mile and work with dedication and commitment. We work together internally and externally to ensure the best outcomes for the people we support.The RoleJob Title: Senior Out of Hours Call OperatorHours: 40.25 hours per weekShift Pattern: Monday to Friday between the hours of 9:00am and 9:30pm, flexibility requiredOur Derbyshire Out of Hours service has an exciting opportunity for someone to join the team as a Senior Out of Hours Call Operator, based in Sutton In Ashfield and Ripley.As the Senior Out of Hours Call Operator you will lead and support a small team of call operators and participate in providing emergency accommodation on behalf of the Derbyshire districts and boroughs in a compassionate, non-judgemental and professional manner. You will also support in maintaining good relationships with internal and external partnerships, maintain and review accurate records, be organised and efficient in responses and rota cover, working alongside the service manager or nominee.What We OfferIn return we offer the chance to join an expanding, dynamic organisation, with excellent opportunities for personal and professional development. We also offer a great benefits package on completion of the probation review:· 27 days annual leave per year, plus Bank Holidays· Pension Scheme· Paycare Employee Assistance Programme· Excellent Training Opportunities· Flexible Working Options AvailablePlease note P3 reserve the right to close this advert earlier than the stated closing date.Please note P3 reserve the right to close this advert earlier than the stated closing date.Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3.P3 is an equal opportunities employer and is committed to combating all forms of discrimination.P3 have committed to achieving ‘Net Zero’ Carbon emissions by 2050. Click