Back of House Team Leader - QEII Centre£32,000 per annumWe are QEII Taste, by Levy UK + Ireland, the QEII Centre’s award-winning caterers. We are renowned for creating and delivering exceptional guest dining experiences. Based on the core principles of quality, innovation and service, QEII Taste aims to exceed client expectation.From graduation and awards ceremonies to international conventions, our menus are sure to enhance the event experience. From our prime location in the heart of Westminster, we have hosted over 13,000 events since it was opened by Her Majesty the Queen on the 24th June 1986.Overall Purpose of the Role:The Back of House (BOH) Team leader is responsible for overseeing the kitchen and back-of-house operations to ensure efficiency, compliance with company standards, and excellence in food preparation and safety. This role involves supervising staff, maintaining inventory, ensuring cleanliness, and upholding high levels of customer satisfaction by delivering top-quality food and service.More about the role:Supervise, train, and mentor BOH staff, including kitchen portersTake charge of the BOH team when the Manager is not presentSchedule and assign tasks to ensure smooth BOH operations during shifts.Monitor staff performance and provide feedback or coaching to ensure consistent quality of cleanliness.Foster a positive work environment that encourages teamwork, accountability, and efficiency.Enforce compliance with health and safety regulations, including food handling, storage, and cleanliness standards.Conduct regular inspections to ensure the kitchen and equipment meet sanitation and hygiene standards.Train staff on proper food safety protocols and workplace safety procedures.Monitor inventory levels and coordinate with BOH managerMinimise waste by ensuring proper storage and rotation of food items.Collaborate with front-of-house staff to ensure seamless communication and service flow.Troubleshoot and resolve any operational issues in the BOH.Comfortable working in hot, fast-paced kitchen environments.Will report to BOH Manager and Executive Head Chef Who you are:Proven experience in a supervisory role within a kitchen or back-of-house environment.Strong understanding of kitchen operations, and food safety regulations.Excellent leadership, communication, and organizational skills.Ability to work in a fast-paced environment and handle multiple priorities.Flexibility to work evenings, weekends, and holidays as needed.Benefits:Healthcare & Wellbeing – Medicash health benefits (including dental, mental health & optical for you and up to 4 children), free annual health check with Aviva Digicare, discounts at Nuffield Health & Pure Gym, and access to our Employee Assistance Programme.Exclusive Perks & Discounts – Save on entertainment (up to 55% off cinema tickets), shopping (up to 15% off), Vodafone plans, and travel with top providers such as TUI & Expedia.Workplace Benefits – Meals on duty, pension scheme, life assurance, and professional subscriptions paid.Leave & Family Support – 23 days + bank holidays, your birthday off, extra leave after maternity return, a day off for your baby’s 1st birthday, and a holiday purchase scheme.Career & Financial Support – Ongoing training & development, career pathways, financial wellbeing programme, and preferred rates on salary finance products.Who are Levy?Levy, part of Compass Group, known for delivering exceptional food, drink, and hospitality experiences at world-renowned venues such as Wimbledon, Twickenham, and Tottenham Hotspur. Focused on sustainability, diversity, and inclusion, Levy prides itself on using sustainably sourced ingredients and providing outstanding service. The company is committed to achieving Net Zero by 2027, partnering with the British Paralympic Association, and ensuring all team members earn at least the Real Living Wage or London Living Wage.Why Join Us? At Levy UK & Ireland, we celebrate diversity and foster inclusion, valuing every individual’s unique strengths. Our diverse team fuels creativity, innovation, and success. We promote fairness, ensure all voices are heard, and provide equal opportunities for all.We welcome candidates from all backgrounds to join us in creating a supportive, equitable workplace where everyone can thrive and contribute. Together, we achieve greatness
