Pinnacle Group are looking for an experienced Property Manager to provide a comprehensive housing and building management service for a portfolio of affordable properties within a new development in Birmingham. This is a customer facing role, the successful candidate will be an ambassador for Pinnacle Group and our clients and will deliver the highest level of customer service at all times.You will be joining our Affordable Housing team based in Canary Wharf, London. The Affordable Housing team operates a large mixed portfolio of new and existing Affordable homes nationwide comprising Affordable and Social Rent, Shared Ownership and Supported homes.You will need to be a car driver as this portfolio is based across Perry Barr and Oldbury. The working hours are 9am - 5.30pm Monday - Friday.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking ForWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities:Conduct all property management duties for the portfolio including full void turnaround – viewings, sign ups, mutual exchanges, processing renewals, arranging inventory and check out appointments, managing ASB, serving legal notices and attending court where required.To carry out estate inspections ensuring all communal areas are inspected and relevant actions completed in a timely mannerTo progress and manage all residential compliance, tenant repairs and log all repairs via Qube PM software.Keep and maintain all tenancy records up to date.To carry out property inspection visits and pre-check out visits with tenants for the portfolio.Key requirements:A good understanding and knowledge of affordable rent unit management, residential lettings and the property industryKnowledge of housing legislation and current practiceValid UK driving licenseExperience of working in front line Housing ManagementAbility to work as part of a teamOur OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme
