We are looking for a committed professional to deliver proactive and efficient support across all key people processes, ensuring an outstanding colleague experience throughout the entire employee life cycle. In this role, you will assist with Employee Relations matters and ensure policies and processes are consistently updated. The position offers a hybrid work schedule, requiring three days in the office.About DFSDid you know a DFS sofa is in one-third of Britain’s homes? Since 1969, we’ve been creating, marketing, and selling sofas that reflect people’s unique styles and tastes. We’ve always led the market, bringing comfort and great design to communities both online and in person.We’re the UK’s leading sofa retail specialist, but here’s the secret to our success - it’s our people. They’re at the heart of what we do, and together, they’re crafting us towards our ambitious future.What you'll be doingKey responsibilities include:Processing key processes including offers, transfers and leavers Completing criminal record checks and Subject Access RequestsProviding project support to the People Team Coaching managers through People processes to develop their knowledge and confidence in dealing with queriesProviding support and advice to managers and employees on generalist HR issues including disciplinary, absence management, policies and procedures and performance managementDealing with various People queries throughout the businessProviding advice and guidance for managers on People processes and policiesUsing HR information systems to access, input and compile data Supporting colleague relationships, responding to queries or problems that they have and managing their expectations Monitoring, reviewing and supporting the updating of People policiesSupporting managers with various Employee Relations cases, including grievance and disciplinaryActing as the point of contact for managers, colleagues and other People team membersThe role is for you if...Excellent planning and organisation skills with the ability to manage conflicting priorities. Ability to work independently and use your own initiative. Strong verbal & written communication.Ability to build relationships with a variety of stakeholders. Demonstrate flexibility and adaptability to be successful in a changing environment. Highly accurate and have attention to detail. Ability to adhere to confidentiality and data protection principles at all times. Strong interpersonal skills, particularly sensitivity and empathy.Ability to work under pressure and have good time management skills.Experience / Qualifications:Proven work experience as an HR advisor or relevant role Experience with HR software preferred, but not essential Computer literacy (Google Workplace in particular) Basic understanding of HR policies and processes Excellent communication skillsStrong analytical skillsCIPD qualification desired but not essential
