Mon -Fri with every third Saturday with a day off during the weekFancy leading a high performing team in a fast paced, people focused environment? We’re all about delivering moments that matter. As an Inventory Shift Manager, you’ll play a key role in keeping operations running smoothly while enjoying a shift pattern that gives you time to recharge and enjoy life outside of work.Your primary objective is to maintain stock file accuracy by ensuring all processes are being followed and the systems within the DC are being used effectively and correctly. To proactively lead by example and provide supervision to the warehouse whilst supporting the DC Manager.About The Sofa Delivery CompanyAt The Sofa Delivery Company, we know that a sofa is one of the most meaningful things someone can buy. That’s why we’re on a mission to be the best two-person delivery company around, delivering great experiences to our customers that count. As part of the DFS group, we deliver for our group brands - DFS and Sofology. Our colleagues are given the tools, training and support to make moments matter. We recognise and reward our people for going the extra mile, for our customers and each other. Whether you’re in the warehouse, out on the road, or in a customer’s home, at The Sofa Delivery Company, you’ll deliver moments that matter.We’re an equal opportunities employerDFS Group is proud to be an equal opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging. We extend a warm welcome to everyone, embracing a variety of voices and perspectives. As we continue to work on building a workplace that is representative of the customers we serve and the communities we live and work in, we strongly encourage applications from members of minority and under-represented groups. Across the Group, we want to create an environment where everyone feels at home.What you'll be doingThink CustomerEnsure cycle counts and stock takes are being conducted in line with targets and to meet requirements of internal and external audit teams.Maintenance of all product data within the warehouse on WMS (Warehouse Management System) and Stockwise ensuring stock is aligned to the master data file in Author and Fluent.Carry out investigations as instructed by the Inventory Manager to ensure an accurate stock file is maintained within the Distribution CentreEnsure all IBTs and stock transfers are completed accurately and in a timely mannerAim HighDeliver the shift plan in line with defined targets set out by the Senior Leadership Team in the DCEnsure warehouse systems are maintained accurately to ensure an efficient DC operationMonitor productivity performance and agreed KPIs with the DC Management team and ensure targets are met or exceededProduce accurate reports on all stock movements and balances, including goods in, goods out, returns, and manual replenishments/picksUpkeep all manual records of stock not held in WMS or StockwiseIdentify opportunities to maximise space and optimising pick locations Be RealWork with the operations team (Inbound, outbound and Returns) to ensure all Inventory procedures are followed to reduce stock loss and stock inaccuracy. Help to develop a culture where data is used to make decisions Identify where processes in inbound and outbound within the DC have not been followed to enable the appropriate teams to rectify issues and retrain colleaguesProvide feedback to managers on issues impacting stock management and system usage.Liaise directly with Senior Managers, Finance team, Buying & merchandising team, QC and suppliers in relation to standard operating procedures and processes for stock management and systems maintenance.The role is for you if...Ability to lead teams from the frontStrong operational knowledge including understanding of Warehouse Management Systems and stock management toolsConfident in the gathering, cleansing & summarising of data for presentation in numerical, graphical or report formats.An eye for detail is required to identify where processes have not been adhered toStrong computer literacy: Microsoft Suite/Google (Word, Excel, Access and PowerPoint)Excellent verbal and written communication skills to write reports and produce statistics on stock lossAbility to challenge others on their methods of working and manage process adherenceAbility to effectively communicate issues and direction to colleagues and senior stakeholders.Basic understanding of and a willingness to learn and adopt professional and industry standards.The Sofa Delivery Company BenefitsWe believe in rewarding hard work and making every day enjoyable. Here’s what we offer:Great Pay: A competitive salary plus a quarterly bonus for delivering amazing service.Work-Life Balance: A fantastic shift pattern, giving you more time to relax and recharge.Generous Discounts: 30% off DFS, Sofology, and Dwell products for you, plus 15% for friends and family.Wellbeing Support: Access to a range of perks, including retailer discounts, free on-site physio sessions, and health services.Career Growth: Tools, training, and support to help you grow with us.Enhanced Leave: Maternity, paternity, adoption leave, and more.Join us, and let’s deliver moments that matter - together.
