Infrastructure Application Support Engineer- 8 Month FTC Salary £48,000 - £54,900 8 Month FTC FT – 35 hours per week Hybrid – Home / Hub working (London or Enbrook, Folkestone) We are looking for an Infrastructure Application Support Engineer to join our IT operations team here at Saga, on an 8-month fixed-term contract, supporting and maintaining critical IT infrastructure applications. In this role, you will play a pivotal part in supporting and maintaining critical IT infrastructure applications, primarily focusing on SharePoint administration and Microsoft 365 services. The ideal candidate will possess a strong problem-solving mindset with hands-on experience with SharePoint and Microsoft 365 technologies.If you have experience as an Infrastructure Application Support Engineer or in a similar role and possess a passion for optimizing IT systems, ensuring security, and improving infrastructure performance, apply to join a team that is keen to welcome you on board!** Hybrid – Home / Hub working, your allocated Hub will be in either London or Folkestone, depending on your location. You have the flexibility to be predominantly home based but may be required to visit either hub occasionally during the contract to meet the team. Package DescriptionEvery day, our colleagues deliver exceptional experiences to our customers. We believe exceptional work deserves even more exceptional rewards, so we have put together an amazing benefits package for all colleagues.BENEFITS AVAILABLE TO ALL COLLEAGUES:25 days holiday + bank holidaysOption to purchase additional leave up to 5 extra daysPension scheme matched up to 10%Life assurance policy on joining usWellbeing programmeColleague discounts, including family discount,s on cruises and holidaysRange of reductions and offers from leading retailers, travel groups, and entertainment companiesEnhanced maternity and paternity leaveGrandparents leaveIncome protectionAccess to Saga Academy, our bespoke learning platformMain ResponsibilitiesMicrosoft 365 and Entra Management: Oversee and maintain Microsoft 365 services, ensuring seamless integration and functionality within the organization's infrastructure.SharePoint and OneDrive Support: Provide administration and support for SharePoint and OneDrive platforms, ensuring efficient collaboration and data management.PowerShell Scripting: Develop and maintain PowerShell scripts for automation and improved system administration efficiency.The Ideal CandidateRequired:Proven experience in Microsoft SharePoint administration, including Best practice site structure design and/or implementation of Hubsites, Communication, and Teams sites.Experience with User access management of sites.Experience with data assessment and large-scale migrations into SharePoint.Strong knowledge of Microsoft 365 services, including Entra ID, Exchange Online, and Teams.Hands-on experience with Conditional Access policies, MFA implementation, and PowerShell scripting.Solid understanding of cloud networking and security best practices.Excellent analytical, problem-solving, and communication skills.Desirable: SharePoint - Understanding of metadata architecture and creation of a "metadata dictionary"Experience with SharePoint Data governance and Data protection.Experience with Windows Autopilot for device deployment and management.Knowledge of Active Directory management and Entra ID synchronization processes.Familiarity with Microsoft 365 licensing models and billing processes.Understanding of network protocols, cloud security principles, and automation tools.Cloud Security & Networking: Zscaler products (ZIA, ZPA, ZDX, ZCC).CyberArk PAM Administration: Support and administer Privileged Access Management solution.GoAnywhere MFT – Administration and management.About The CompanyOver the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. We’re one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and our Saga Magazine.We aim to be the largest and most-trusted brand for older people in the UK. Our focus on delivering exceptional experiences empowers our colleagues to create moments that are personal and special for our customers and for each other. Our values underpin our approach and help guide us to deliver our purpose.We’re committed to making sure that colleagues can be their best, be themselves and make a difference – more than anywhere else. We do this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity and respect in an environment that is free from discrimination and harassment.Thanks to our people, Saga has been ranked 6th in the UK’s Best Employers 2025 by the Financial Times and Statista. This recognition, based on the voices of 20,000 employees across the UK, is a testament to the great culture we’ve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work.We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. We’re also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible.Your application will have fair consideration, and you’ll receive personal communication throughout your applicant journey when you apply to join Saga.For more information on our DEI policies, colleague stories and other opportunities across the business, please visit Jobs and careers with SagaSaga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.#LI-LC1
