Sodexo is seeking a Senior Technical Services Manager to provide unparalleled technical leadership and operational excellence within our Facilities Management team at prestigious client locations. This pivotal role is designed for a dynamic, customer-focused individual for the oversight of effective and safe conduct of technical services, either self-delivered by Sodexo employees or with operational control over subcontractors performing on behalf of Sodexo. What We’re Looking ForEngineering competence with NVQ level 4 or equivalent qualifications. Demonstrated engineering skills, with knowledge of engineering compliance and engineering standards best practice.What we offer:Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:Unlimited access to an online platform offering mental health and wellbeing support.An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.Access to a 24hr virtual GP ServiceThe Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).Save for your future by becoming a member of the Mercer Aspire Pension PlanOpportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.Ready to be part of something greater? Apply today and start your journey with Sodexo!Friendly customers. Vibrant communities. Exciting careers.Sodexo reserves the right to close this advert early if we are in receipt of a high number of applicationsPackage DescriptionSenior Technical Services ManagerEarly shift - 7am - 4pmLate Shift 1pm - 10pmAt least 1 Saturday per month paid at Overtime rate of time and a third40 hours per weekUp to £70,000 with Excellent Benefits and Bonus Main ResponsibilitiesYou ensure all specific facilities issues are logged and ensure remedial actions are completed proactivelyYou are accountable for all technical services including fixed, planned, preventative and reactive maintenance activities across their estateYou ensure accurate information and data is available and provide narrative to monthly operational performance reportsYou lead in the support, investigation and resolution of technical or system related problemsYou understand the importance of the CMMS system and the dependence on accurate asset information as such you are responsible for the validation of asset registers, condition evaluation and life cycle planningYou will work with colleagues to develop the approach to the management of spare parts ensuring minimum downtime attributable to lack of spare partsDemonstration of success is key to this role and you will strive to excel in the delivery of KPI's and SLA's for the regionAll works should be measured as such you are responsible for the management of self perform maintenance tasks on the contract through the CMMS systemChampion the ongoing development of the CMMS system and ensure standard consistent working practices allow for the further utilisation of functionality across the estate when available.You actively seek data for improvement and utilise the information from the CMMS system to inform business decisions and produce reports for the client. Ensure Sodexo Engineering standards are maintained, updating operating procedures and risks assessments as required. The Ideal CandidateEngineering competence with NVQ level 4 or equivalent qualifications.Demonstrated engineering skills, with knowledge of engineering compliance and engineering standards best practice.Demonstrated ability to prioritise and problem solving technical issues, often under pressure, utilising innovative solutions as required.Demonstrated people management experience aligned to comply with health and safety standards and safe systems of work.Demonstrate understanding of current and changing legislation and best practice area of discipline.Demonstrated customer services experience and interpersonal skills, especially that associated with Corporate Segment clients.IT skills using Microsoft Office applications and Computerised Maintenance Management Systems, experience of Maximo is desirable.Demonstrate practical experience of working with, and improving, helpdesk procedures and workflow requirements procedures.Demonstrate practical experience with supply chain and subcontractor.Demonstrate involvement and understanding of developing, managing and delivering minor engineering projectsAbout The CompanyAbout SodexoAt Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.Click here to read more about what we do to promote an inclusive culture.
