We have a fantastic career opportunity for a Service Manager position to join the Multi Agency Safeguarding Hub team here at Northamptonshire Children’s Trust.Your day-to-day involves overseeing the MASH operations, projects, and initiatives. You'll be the go-to person for making sure our collaboration with other agencies is positive and effective. If there are any issues, you'll step in, challenge, support, and educate our partners to meet our standards.This role will require the provision of strong leadership across the partnership, engaging with both internal and external partners, good communication skills are key.Our benefitsWe are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.We really value our workforce and offer you a great benefits package including:SWE Registration paid yearly (social care colleagues)Relocation costs of up to £8,00028 days annual leave, plus 8 Bank Holidays (pro rata for part time) and an additional 5 days, after 5 yearsLocal Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.Opportunity to purchase up to 25 days annual leaveEmployee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.Flexible and family working arrangements including enhanced maternity benefitsA permanent, supportive and inclusive management team where you will be empowered to make good professional decisionsExtensive Learning & Development and career development opportunitiesSubsidised town centre car parking schemeWhat will you be doing?As the Service Manager, you will be responsible for supporting children, young people and their families to be healthy and resilient, and able to maximise their life chances and independence.You will have a sound understanding and ability in relation to effective management practices, particularly as they relate to service planning and performance management and development of services and staff.· Working closely with the EDT and MASH Team Managers, who support Social Workers and other MASH Officers, while being a catalyst for improvement, promoting a culture of continuous learning, reviewing practice standards and refining systems and processes.· Continually monitor and review referral activity and work closely with all multi-agency partners to ensure that referrals to the MASH meet local thresholds, are of a consistently good quality and are responded to in a manner that has impact and delivers a positive outcome for children. · Ensure that the team meets specific performance targets through effective management, monitoring and reporting arrangements are in place and working satisfactorily.· You will work collaboratively as part of the senior leadership team to achieve the directorates aims and visions.Our teams are based in Northampton at the Criminal Justice Centre.About youYou will be responsible and accountable for operational and strategic practice, build strong partnerships, ensure high standards, and contribute to the strategic development of our analytical function.It will be important to you to make a personal contribution towards improving our service. You should be a qualified social worker, registered with Social Work England with extensive post-qualifying experience of statutory social care practice and multi-agency contact is highly essential.Level 5 NVQ Management qualification, or equivalent relevant experience.You will have a sound understanding and ability in relation to effective management practices, particularly as they relate to service planning and performance management and development of services and staff.Experience as a Service Manager will be an added advantageDriving Licence is essential.This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate. It is also a regulated activity and will be subject to a Barred List checkAbout usAt Northamptonshire Children’s Trust, children, young people and families are at the heart of all we do – in every decision we make and every action we take. Our mission is driven by the unwavering commitment to achieving the best outcomes for them. The Trust is wholly owned and funded but operationally independent from the Councils.Our workforce are our most valuable asset and are pivotal to making the services and support we offer to children, young people and families who need us to be the absolute best we can be.We value our colleagues and empower them to be able to do the best job of their lives every single day, working in a culture of support and kindness where achievements are celebrated and creativity is very much welcomed.At NCT equality, diversity and inclusion are part of us and in everything we do, to enable all colleagues to develop and thrive in our organisation. We are a disability confident employer and have a commitment to care leavers who we guarantee an interview if they meet the essential criteria.Join our dedicated team and be a part of an organisation where your work makes a real difference.
