We\'re currently recruiting a dedicated Site Facilities Supervisor to help ensure the smooth running of the operations in Defence on a part time basis, contracted to 15 hours per week.As a Assistant, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.Please note: This role is contracted to 49 weeks per yearCould you bring your spark to Defence? Here\'s what you need to know before applying:Your key responsibilities will include:To be polite, professional and friendly at all times with customers, clients and colleaguesProviding a warm and informative welcome to Cadent employees and introducing them to the area and its facilitiesYou will be extremely customer focused and be able to deal with enquiries and queries in a proactive and efficient manner, ensuring guest satisfaction at all timesYou will manage the mail room and associated areas to ensure a high standard is maintained in relation to; cleanliness, maintenance and snagging, equipment and stationery and training and support for all customersDetail-oriented and able to forecast what will be needed for the weeks aheadYou will demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectationsAnswers questions regarding the site FM servicesDirectly works with all on site teams for consistent service and addressing issuesTo assist in all additional support services where applicable if correct training has been provided and verified, liaising with customer liaison team Our ideal Site Facilities Supervisor will:Is passionate about delivering excellent customer service and support services to our clients and customersActs with honesty and integrityCreative and experimental in order to introduce new ideas to prospective clientsExceptional interpersonal skills both in person and by phone, with high professionalism and excellent written and spoken EnglishHigh expectations for quality and an eye for detail High standard of personal presentationAbility to manage multiple projects and work assignments Ability to accomplish projects with little supervisionTakes the opportunity to continuously learn and growPart of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.Job Reference: com/0303/95790001/52208299/WJ #DefenceCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
