Location: HM Naval Base, PortsmouthSalary:£34,000 per annumContract Type: Permanent, Full Time (40 hours per week)Are you an experienced catering and hospitality professional with strong leadership skills? Do you have a passion for delivering excellent guest services and managing high-quality catering operations? If so, we have an exciting opportunity for you!About the Role:We are seeking a dedicated Catering Manager to take full accountability and responsibility for the daily management, coordination, and control of all operational activities across designated and affiliated sites.In this role, you will:Manage the operational services on-site to the required specifications.Plan, organise, and oversee the delivery of all guest services within the operational business area.Ensure all contractual obligations, service level agreements, and KPIs are met.Contribute to business growth while maintaining strict budgetary and cost control.Lead, support, and develop a team of front-line colleagues.Work collaboratively with the CRL General Manager to ensure service excellence.Key Responsibilities:Build and maintain strong relationships with clients, customers, and colleagues.Organise and coordinate service activities across the site and outstations.Oversee cash reconciliations, stock management, and procurement processes.Promote a strong safety culture, conduct safety walks, and implement training programs.Ensure compliance with company policies, legislation, and industry standards.Monitor and report service partner performance, ensuring compliance with SLAs.Drive continuous improvement initiatives to enhance service quality and efficiency.Manage Mess Catering, Retail, and Leisure Cafes operations.Handle transport documentation and ensure adherence to all company procedures.What We Are Looking For:Essential:Proven experience in a management role within the soft FM service industry.Strong people management skills, including recruitment, training, and performance management.Excellent communication and interpersonal skills.Knowledge of health & safety and food safety regulations.Ability to make independent decisions and work effectively in a team environment.Attention to detail and commitment to high standards.Analytical problem-solving skills with an innovative mindset.Food safety qualification equivalent to CIEH Level 3.Desirable:Experience using the Kronos system.Health & Safety qualification equivalent to IOSH Managing Safely.Why Join Us?Opportunity to lead a dynamic team in a fast-paced environment.Competitive salary and benefits package.Career development and progression opportunities.Work with a company that values excellence, collaboration, and continuous improvement.If you are a driven and experienced catering manager looking for your next challenge, we would love to hear from you!Ready to take the next step in your career? Apply Now and showcase your potential!ternal)
