Job Description: Workshop Manager
Position Title: Workshop Manager
Department: Ground Support Equipment (GSE) Workshop
Location: Heathrow Airport
Reports To: Airside Operations Manager
About the Role
We are looking for an experienced and motivated Workshop Manager to oversee our Ground Support Equipment (GSE) Workshop operations at Heathrow Airport. In this pivotal role, you will leverage your expertise in workshop management and leadership to ensure the smooth operation and maintenance of GSE, directly contributing to the seamless functioning of airport operations. By combining your skills with our commitment to exceptional service, you'll help us deliver operational excellence to our airline partners.
Key Responsibilities:
* Leadership: Manage and lead the GSE Workshop team, ensuring they are equipped, trained, and motivated to deliver high-quality maintenance services in a dynamic airport environment.
* Operational Excellence: Oversee the maintenance and repair of GSE to minimize downtime and meet the critical demands of airport operations.
* Safety and Compliance: Ensure all maintenance activities comply with airport regulations, safety protocols, and industry standards, prioritizing a culture of aviation safety and a Just Culture.
* Efficiency: Drive operational resilience by optimizing processes, managing resources effectively, and maintaining a well-organized workshop environment.
* Collaboration: Work closely with airport stakeholders, including airline partners, ground handlers, and internal teams, to address operational challenges and maintain service excellence.
* Continuous Improvement: Champion initiatives for enhancing workshop performance, streamlining workflows, and promoting innovation in GSE maintenance practices.
* Emergency Support: Provide timely support to relieve operational pressures during peak times or unexpected equipment issues.
Qualifications and Experience:
* Proven experience leading a busy workshop, preferably within an airport or aviation-related environment.
* Strong understanding of Ground Support Equipment and its role in airport operations.
* Exceptional organizational and time-management skills, with the ability to perform under pressure in a fast-paced setting.
* Demonstrated ability to lead and inspire teams, fostering a positive and collaborative workplace culture.
* Excellent communication skills to engage with diverse stakeholders across airport operations.
* Commitment to safety, quality, and compliance with regulatory standards.
* A proactive mindset with a passion for service excellence and continuous improvement.
What We Offer:
* A competitive salary package.
* The chance to work in the unique and exciting environment of an airport, directly contributing to the success of airline operations.
* The satisfaction of leading a high-performing team delivering critical services to the aviation industry.
Join us in ensuring the smooth operation of airport services and delivering excellence to the aviation industry!
