Senior IT Project Manager Salary £60,000 to £70,000 depending on experience Permanent Hybrid / Home and Folkestone, Kent or Kings Cross, LondonSaga is recruiting for their central IT Operations team. As the Senior IT Project Manager, you will report directly to our Head of Technology Operations and be fully responsible for the management and delivery of technology projects across Saga plc.You will have a good understanding and appreciation of implementing a strong governance and process management into project delivery. With Saga being a portfolio business model, here your project timescales and workload will be varied. You will truly be exposed to the latest technology solutions for businesses and current tech stacks. In fact, no day will be the same, you will be working across multiple large-scale projects acting as the Technology Business Partner across all units including our external partners. We work in a hybrid way at Saga both at home and in the office. When you do come into the office, it’ll be with a real purpose in mind – to meet with your team, to work together, and of course to socialise and celebrate too! Package DescriptionEveryday our colleagues deliver exceptional experiences to our customers. We believe exceptional work deserves even more exceptional rewards, that's why we have put together an amazing benefits package for all colleagues.BENEFITS AVAILABLE TO ALL COLLEAGUES:25 days holiday + bank holidaysOption to purchase additional leave up to 5 extra daysPension scheme matched up to 10%Company performance related annual bonus - Up to 5%Life assurance policy on joining usWellbeing programmeColleague discounts including family discounts on cruises and holidaysRange of reductions and offers from leading retailers, travel groups and entertainment companiesEnhanced maternity and paternity leaveGrandparents leaveIncome protectionAccess to Saga Academy, our bespoke learning platformMain ResponsibilitiesTakes full responsibility for definition. documentation and successful completion of complex projects (typically with significant business and high-profile impact and high risk dependenciesManagement of the day-to-day operational and strategic aspects of multiple or large-scale client projectsProvides effective leadership to the project management team and takes appropriate action where team performance deviates from the agreed tolerances.Delivery of Projects with multiple complex streams spanning multiple business functionsAdopts and adapts project management methods and tools, selecting appropriately from plan driver/ predictive approachesPresenting business and technical concepts to both technical and non-technical groupsArchitecting the project approach during pre-sales or project planning phasePartaking and facilitating in contract development and negotiationResolution of any issues and solve problems throughout project life cycleTracking and reporting on project milestones and provide status reportManagement of the delivery of the project from initiation to closure. This will include project planning, reporting, management of issues and risks, quality planning, change control, delivery, handover, review, benefits realisation and project closureOwnership and resolution of project and programme risks and issuesOwnership of the project and programme budgetsPlanning and facilitation of all project related meetings and workshopsDeveloping project status reports to the steering group, project board and other stakeholders as per the reporting requirements of the projectDevelopment and management of project plansEnsuring that project communication plan is working in effectively and meets the needs of the projectTo manage the relationship with the external organisation and ensure that they are consistently delivering the project tasksManagement of transition into BAU, decommissioning of assets and closure of project tasksThe Ideal CandidateThe Senior IT Project Manager will need to demonstrate previous experience project management at a senior level within an IT / Tech domain for a large customer facing organisation that has a variety of technology platforms. You will also need to demonstrate the following skills and experiences; Proven experience of large project and programme delivery and analysisDemonstrable experience of change lifecycleExcellent communication skills and stakeholder managementKnowledge of multiple development and delivery methodologiesChange methodologiesHave gained a relevant certificate in project management such as APM or PMPWorking knowledge of Project Management tools; such as Jira or Service NowDesirable:Can demonstrate knowledge of ITSM / SIAM processesKnowledge of delivering large projects and programmes in a regulated environment.Domain knowledge within financial services (Insurance)Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day,Our People Make Us SpecialAbout The CompanyOver the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. These include cruises and holidays, insurance, personal finance and the Saga Magazine.We aim to be the largest and most-trusted brand for older people in the UK. Our focus on delivering exceptional experiences empowers our colleagues to create moments that are simple, personal and special for our customers and for each other. Our values underpin our approach and help guide us to deliver our purpose.At Saga we’re committed to making sure that colleagues can be their best, be themselves and make a difference – more than anywhere else. We do this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and, be treated with dignity and respect in an environment that is free from discrimination and harassment.We actively celebrate our differences and strive to create a culture of belonging that unites different backgrounds, beliefs, abilities and experiences, in an environment where everyone feels valued and able to work together. We know of the enormous benefits of having diverse teams working together and we aim to foster an inclusive culture to enable this.At Saga, we have a number of Colleague Networks that are a key pillar of our Inclusion Strategy. The Networks create the space for colleagues to connect and share their experiences, providing feedback on ways that we can continue to create an inclusive working environment for all.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.#LI-KF1
