Exciting careers.At Sodexo, we’re passionate about delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are currently seeking a dedicated and dynamic Catering and Events Manager to join our team and play a key role in driving excellence and innovation in Richmond.About the Role Overseeing day-to-day operations of the hospitality establishment and ensuring the highest level of guest satisfaction and service standards.Managing and supervising staff, including recruitment, training, performance evaluation and periodic team huddles.Coordinating with various departments, such as the front desk, housekeeping and food and beverage, to ensure seamless operations.Developing and implementing policies, procedures and standards to enhance guest satisfaction, streamline operations and maintain compliance within line with due diligence.Monitoring financial performance, managing budgets and identifying strategies to maximise revenue and profitability.Maintaining relationships with vendors, suppliers and partners to ensure quality products and services.Handling guest feedback and resolving complaints or issues promptly and satisfactorily.Handling and scheduling monthly meetings with the client – present reports and figures.Attend weekly team huddles.Manage vending machines on site.What we're looking for:Proficiency in hospitality management systems, reservation software, Microsoft Office suite and other relevant applications.A proactive and solution-focused mindset.An ability to thrive in a fast-paced, dynamic environment.Experience using EprophIT, SAP and KronosWhat We OfferA competitive salary and benefits package.Opportunities for professional growth and development.A supportive and inclusive work environment.The chance to make a difference.What we offer:Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:Unlimited access to an online platform offering mental health and wellbeing support.An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.Access to a 24hr virtual GP ServiceThe Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).Save for your future by becoming a member of the Mercer Aspire Pension PlanOpportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.Ready to be part of something greater? Apply today and start your journey with Sodexo!Friendly customers. Vibrant communities. Exciting careers.Sodexo reserves the right to close this advert early if we are in receipt of a high number of applicationsPackage DescriptionCatering and Events ManagerMonday to Friday7:30am to 4pm40 hours per week£40,000 - £42,000 per annum with Excellent Benefits About The CompanyAbout SodexoAt Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.Click here to read more about what we do to promote an inclusive culture.
