In a NutshellWe are actively seeking a passionate and experienced Food & Beverage Manager to work in our Castle Inn Outlet on a fixed term maternity cover basis. You will manage the day to day operation of the Food and Beverage outlet areas, leading the team to deliver fantastic experiences for our guests. These are to include the Rooms part of the Castle Inn as well as the food and beverage areas You will work operationally as part of the team and constantly strive to evaluate, train and improve the experience our guests receive.Package DescriptionAnd now for the good stuff Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:Competitive salary, benefits and we pay above the Real Living Wage.29 days holiday (increasing with length of service)We operate a discretionary service charge system.50% Discount on food and beverage across all Exclusive propertiesReally big discounts of room nights across all Exclusive propertiesPERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.Meals on duty provided for freeRecognition and rewards schemeAccess to our learning platform including great training and development programs.Free gym access + where available dedicated classes.B Corp accredited and commitment to improving our People, Product and Planet.Free downloads to newspapers, magazines and booksCycle to work schemeMain ResponsibilitiesLots to do but lots of funThe Outlet Manager will be responsible for…The day to day operation of the InnAssisting the Resort F&B manager in forecasting the business in terms of covers and sales figuresAssisting the Resort F&B manager in creating and executing plans for department sales, profit and staff developmentAssisting the Resort F&B manager in determining restaurant occupancy and utilisation rates to facilitate best practice in turning tablesRecruiting, training and motivating staffStaff performance managementEffective rostering of staff in line with business needsEnsuring guest satisfaction through high quality service and good public relationsMaintaining high standards of quality control, hygiene and health and safetyChecking stock levels and ordering suppliesThe Ideal CandidateAre you right for us?Our successful Assistant Outlet Manager will have;Experience within a Food and Beverage environmentSupervisory experience will be a distinct advantageAbility to deliver a consistently high standard of customer service in a busy environment.A positive attitude towards workSmart appearanceAbility to communicate at all levelsCommercially astute and financially awareHighly organisedMust be eligible to work in the UKAbout The CompanyAre we right for you?We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look forWe want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.We need extra milers. So if you think the job description is all you have to do, then we’re not for you. You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.
