Serve incredible food, enjoy incredible perks!Belong in a team and thrive in service as a Food Service Assistant, with our dynamic catering team in Location (Postcode). Feed our customers and we'll fuel your career. If you are an enthusiastic individual with a passion for bringing a smile to the plate, then Making the world playful!Belong in a team and thrive as part of a highly dynamic proactive, multi-disciplined and professional workplace team, the Front of House team member will be responsible for the highest level of front of house, guest experience and events services at our engaging and lively site in London, W1F 8FY. Provide excellent service to our customers and we'll fuel your career. If you are an enthusiastic individual with a passion for bringing a smile to the plate, then we want to hear from you! What you'll do:Act as the first point of contact for all visitors, providing a warm welcome and ensuring a seamless check-in process.Maintain a tidy and well-presented reception area, ensuring it reflects the high standards of our workplace.Manage incoming and outgoing post, courier services, and deliveries.Support visitor and meeting room management, ensuring spaces are clean, stocked, and ready for use.Set up and turn over meeting rooms, ensuring they are properly arranged, equipped, and ready for meetings.Coordinate food orders for meeting rooms that have been pre-arranged with different teams, ensuring timely delivery and presentation.Assist with office security by ensuring compliance with visitor protocols, issuing passes, and monitoring guest access.Liaise with building management and security teams to ensure smooth daily operations.Handle incoming requests and support desk tickets related to front-of-house operations in a timely manner.Provide administrative support to the Workplace Team, including scheduling, reporting, and document management.Assist with workplace initiatives, events, and staff engagement activities.Support the coordination of emergency procedures, including fire drills and evacuations.Proactively identify ways to improve front-of-house operations, visitor experience, and overall workplace efficiency.Maintain inventory of front desk supplies, including stationery, visitor badges, and refreshments.Assist with internal office moves, desk allocations, and layout adjustments when required.What you'll bring:Passionate about delivering outstanding service and ensuring a positive experience for all visitors and staff, with a friendly and professional demeanour.Excellent verbal and written communication, with an effective telephone manner and the ability to converse confidently with people at all levels, including senior leaders and international visitors.Able to respond quickly to challenges, use logical and creative thinking to resolve issues, and take initiative in a dynamic environment.Exceptional organisational skills with the ability to manage multiple tasks, prioritise effectively, and monitor performance levels.Capable of adjusting work schedules and approaches to meet changing demands, with a proactive and positive outlook.Comfortable using technology and workplace systems, with a desire to continually learn and enhance knowledge of clients, systems, and the workplace.It’s desired that the candidate is able to use Monday.com, Envoy and slack comfortably.Able to handle sensitive information and situations with discretion, maintaining a high standard of professionalism at all times.Demonstrated experience in a similar environment, with a strong understanding of delivering exceptional customer journeys.Knowledge of relevant health and safety regulations and the ability to ensure compliance in all aspects of the role.Always maintains a professional and immaculate personal appearance, representing the organisation's high standards.What we offer:Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:Unlimited access to an online platform offering mental health and wellbeing support.An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.Access to a 24hr virtual GP ServiceThe Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).Save for your future by becoming a member of the Mercer Aspire Pension PlanOpportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.Ready to be part of something greater? Apply today and start your journey with Sodexo!Friendly customers. Vibrant communities. Exciting careers.Sodexo reserves the right to close this advert early if we are in receipt of a high number of applicationsPackage DescriptionFront of House Team MemberMonday to Friday8am to 5pm or 9am to 6pm on a rotational shift pattern40 hours per week£15.86 per hour + Sodexo BenefitsFree breakfast and lunchFree snacks and beveragesCoffee facilitiesCentral location - in the centre of SohoNext to Elizabeth Line/Tottenham Court RoadCasual dressFull training given About The CompanyAbout SodexoAt Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.Click here to read more about what we do to promote an inclusive culture.
