Season your career as an AdministratorWe\'re recruiting an experienced Administrator who is friendly, adaptable and can confidently manage general administrative duties on a full time basis, contracted to 37.5 hours per week. You\'ll be responsible for ensuring our offices run smoothly and efficiently and will be given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.Here\'s an idea of what your shift patterns will be: 5 out of 7 daysYour key responsibilities will include:Answering telephones in a polite and professional mannerTo ensure that any health & safety hazards, issues, near misses & accidents are reported to your Line Manager at the earliest opportunityTo maintain a clean, safe & hygienic working environment at all timesTo comply with any reasonable requests made by the client Facilities ManagerProvide cover in areas during periods of absence when requested by your line manager Maintain good housekeeping safety and hygiene practicesAssist in completion of and update risk assessments and safe systems of work, ensuring compliance. To actively gain customer feedback, passing information gained onto your line manager Log all jobs on CAFM Helpdesk raise weekly PPM’s, close jobs, ensure jobs are correctly allocated and carried out as per SLARecords Authority for Facilities & Services – point of contact foreach site and location for help with coding documents, where to store etc. Hold and attending team meetings Responding to phone calls, emails in a professional and timely mannerUpdate contractor’s database as requiredProvide monthly SLA statistics for all jobs, carry out audits in areas of responsibility, organise any training requiredProvide administration support for sites and contracts as requestedOur ideal Administrator will:Health & Safety – Follows the right procedures & challenges unsafe behaviourIntegrity – Respects colleagues & customersResponsibility – Takes ownership and doesn’t leave things to others or say, ‘it’s not my job’Proactive – Proactively reports any issues and solutions Ability to communicate efficiently with work colleagues, and customer service skills.Initiative & ability to identify, resolve & escalate problems accordinglyMethodical & organised approach to work Checkable referencesAbility to adapt and meet frequently changing work environment internally and externallyBe passionate exceptional customer serviceDemonstrate brilliant time keeping and reliabilityBe a committed and honest individual who always works to very high standardsAs part of Compass you\'ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\'s biggest businesses.Job Reference: com/2801/91416001/52706115/R/BU #SCOT #EnergyCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
