Senior Premium Operations Manager - Tottenham Hotspur Stadium£50,000 per annumMedicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)Aviva Digicare - Free annual healthcare checkExclusive Benefits & Wellbeing site (Perks at Work)Meals on dutyPension scheme and Life AssuranceEmployee Assistance Programme23 days + BH\'s and additional day off for your birthday2 days additional leave, following return from Maternity leave during first year backCompetitive and supportive family benefitsDay off for baby\'s first birthdayOn-going training & development and career pathwaysProfessional subscriptions paidFinancial wellbeing programme and preferred rates on salary finance products Who We Are:Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world\'s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London. We are culinary champions - it\'s what we do and it\'s what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. Focused on doing the right thing\' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do. We are official partners of the British Paralympic Association and are proud to pay all our team members at least the Real Living Wage or London Living Wage.We collaborate with some of the UK\'s most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.Are you a hospitality professional with a passion for delivering world-class experiences? Levy UK & Ireland is searching for a Senior Premium Operations Manager to lead the charge at Tottenham Hotspur Football Club (THFC), delivering exceptional service in the most exclusive settings, including the prestigious Chairman’s Suite. More about the role:The role will have full ownership of the co-ordination and delivery of world class hospitality within a state-of-the-art multi-purpose stadium. Your operation will primarily focus on delivery of the Chairman’s suite, as well as looking after the internal requirements of the match day operationsThis role will also support our wider delivery of the Conference and Events (C&E) business on non-matchdays, as requiredYou must be knowledgeable and passionate about both food and beverage, especially beneficial would be a focused wine knowledge with an expectation of holding a WSET Level 2 certification or aboveThe unique nature of this area of the premium operation means that whilst delivering world-class hospitality, you must be able to understand discretion within service and lead your team to be sensitive to conversations and individuals that are hosted within this exclusive, private space. This is a wonderful opportunity for the right candidate to join a best-in-class operation and find ways to raise the barAbout you:High-End Hospitality Experience: A proven track record in luxury venues, 5-star environments, luxury hotels, premium event spaces or a private members or liaising with senior level management and high net worth and ultra-high net worth individual clientsWSET Qualification: Your expertise in wine and beverages will set you apartAttention to Detail: A sharp eye for detail, ensuring every moment exceeds expectationsLeadership Skills: The ability to lead, inspire, and cultivate a culture of excellence within your teamPassion for Innovation: Constantly striving to elevate experiences and drive guest satisfaction At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered. Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard. We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate. Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.
