About the Role
First Class Airport Host at Cathay Pacific Terminal 3 Heathrow airport
We’re experience makers.
And food fanatics. And we’re hiring.
Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive. Because at Sodexo Live! We’re so much more.
Be part of something greater.
Greet customers in a friendly and welcoming manner, always providing exceptional customer service to ensure that Service Standards and Procedures are always followed. To ensure that all displays front of house is replenished when required ensuring the unit always operates to a consistently high standard of food quality & presentation and to the agreed specifications. To greet and engage to passengers during service, should be able to multitask and can work well with others.
We maintain the highest of standards and, with your help, we’ll be ensuring that all our services are delivered with care, flair and of course, a winning smile!
You must be able to provide 5 years working history and 5 years address.
Sodexo reserve the right to close this advert early if we are in receipt of a high number of applications.
Package Description
37.5 hours per week
From £12.20-13.20 per hour
Working pattern- 2 early, 2 late - 2 off
Early shift 0500 till 1330 or 0530 till 1400 Late shift 1330 till 2200 or 1400 till 2230
Many employee benefits, rewards and recognition.
Main Responsibilities
To be able to present the menu to customers and is familiar to all dishes.
To ensure that Service Standards and Procedures are always followed.
To ensure all counters are set up to the agreed standard and specification.
To ensure that a ready supply of all service items is always available, liaising with Chefs and back of house staff to ensure a smooth, efficient service to our customers.
To ensure timely and accurate delivery of orders
To ensure the dining area is kept clean.
To provide refills of water and other beverages
To be able to accommodate customers’ needs and questions.
Additional Responsibilities
To attend all location meetings as required.
To show commitment to company values in all aspects of your role.
To act as a positive ambassador for the business.
To attend to any reasonable request made by the client or Sodexo Management.
To co-operate with all team members and undertake duties in the kitchen / service areas as requested to ensure an efficient and effective service is always delivered.
To follow objectives set by management and use the training given when necessary.
The Ideal CandidateEssential
Excellent customer service
Previous experience working in a hospitality role
The ability to prioritise and have an eye for detail
Knowledge of food safety and COSHH (advantageous)
Good communication skills – written and verbal
The ability to demonstrate great team work
The ability to follow instructions
Desirable
Lounge experience
About The CompanySodexo Live!
We’re Experience Makers.
And go-getters, fanatic foodies, and community pillars.
At Sodexo Live! build a career where ‘everyday’ is anything but normal. Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. In return we’ll give you all you need to thrive.
We Belong to a team that feels like family, ACT with purpose and be inclusive, Thrive in our career, while able to Be Live in the moment creating exceptional memories.
After giving it all, you’ll return home knowing that you’ve played your part in creating a truly unforgettable moment.
Because at Sodexo Live! we’re so much more.
Be part of something greater
Why choose Sodexo Live! –
At Sodexo Live! we believe in making every moment count, for the guests we serve and for our team members. We take pride in crafting exceptional events at the most prestigious venues on the planet, making every event a positive story worth telling. Whether at high-profile sports venues, cultural destinations, corporate events or once-in-a-lifetime social functions, you won’t just craft the moment… you’ll be immersed in the action. As part of the Sodexo Live! team, you belong to something greater. You bring people together and make a real impact in local communities through the power of shared experiences. You have the opportunity to gain the skills to thrive for a long-term career with a team that is inclusive and always ready to embrace the moment.
Globally Sodexo Live! contributes to the success of events such as Royal Ascot, the Tour de France, the Rugby World Cup and soon the Paris 2024 Games, and showcases exceptional venues such as the Eiffel Tower Restaurants, Bateaux Parisiens, Yachts de Paris, the Royal Academy of Arts in London, the Museo del Prado in Madrid, the Hard Rock Stadium, the Scottish National Gallery, and the Hollywood Bowl in Los Angeles.
Other venues in the UK include, Fulham FC, the ACC Liverpool, and Edinburgh’s magnificent Signet Library.
Sodexo Live! is part of Sodexo which provides catering, facilities management, employee benefits and personal home services to 100 million consumers daily in 56 countries. At Sodexo we believe in the difference a day makes. That’s why we are proud to focus on people’s essential needs: we see them as key to improve the quality of life. We know that by focusing on the tangible, the real, the concrete improvements, day after day, for millions of people, we have a big impact not only on individuals but also on society and the planet. We believe it all starts with the everyday.
