Hours:Skipton values work/life balance and the role of Telemarketing Consultant allows for hybrid working between home and our Head Office in Skipton, North Yorkshire. We have a newly refurbished head office which offers a vibrant and collaborative working space. As a minimum we would require someone to work from the office 1 day per week.The role of Telemarketing Consultant is a permanent position. It will be working part-time with scheduled hours of 30 per week (09:30 – 16:30, Monday to Friday).Salary:£23,000 Pro RataClosing Date:Tue, 21 Jan 2025We have an exciting opportunity for a driven and self-motivated individual to join our well-established company. The role of Telemarketing Consultant involves lead generation so we’re looking for someone with excellent communication and customer service skills. You will make high volumes of calls by contacting ‘prospective clients’ from the database to convert into leads which you will then pass onto the Sales team to follow up and convert into clients of SBF. You will also make calls to new clients to ensure they are happy with their new facility. Amongst this from time to time there will be other projects you will be involved in.Who Are We?Skipton Business Finance (SBF) is a subsidiary
of Skipton Building Society (SBS) and one of the UK's Leading Factoring & Invoice Discounting providers. We provide Factoring and Invoice discounting services to 100’s of companies across a wide range of industries. We have been established since 2001 and have previously been voted “best SME Factoring Provider”.Visit our website www.skiptonbusinessfinance.co.uk to find out more on what we have to offer!You will be joining the Telemarketing team, currently consisting of 3 members. Based at our Head Office in Skipton, we work closely with the Sales team, Operations, and the Marketing team. Our core role is to make outbound calls and build rapport with prospective clients to be able to generate new leads for the Sales team and meet KPI’s as well as targets.What Will You Be Doing as a Telemarketing ConsultantTo make outbound calls to companies identified by Marketing as potential users of our services or related financial services.To identify potential opportunities for income generation from our database.To maximise SBF’s relationship with potential leads - opening pathways for future opportunities.To ensure that the database is updated after every contact.Utilise the diary system to make follow up calls in an appropriate time scale.Ensure compliance with the relevant regulations.To maximise dialling time by meeting call volume KPI’s.Confidently promote the benefits of Invoice Financing.Occasionally undertake other marketing activities, for example sending correspondence to clients and marketing material for projects we are running.What Do We Need From You?Highly motivated individual who has experience of working in an outbound sales environment. If you have Telemarketing/Lead Generation experience this is
highly desirable but not essential as full training will be given.Must be confident on the telephone with excellent communication skills.Ability to build rapport very quickly during brief telephone contacts.An ability to interact and communicate quickly and efficiently with stakeholders at all levels across the whole of SBF.Able to work unsupervised in a busy environment.Extremely well organised, flexible and adaptable.Works well using own initiative and can work on several tasks/projects at a time.Must work well in a team as well as alone.Self-motivated, enthusiastic and driven by achievement of hitting targets and KPI’s.Passionate about delivering high standards of customer service.Ability to question effectively in order to identify prospects needs.What’s In It For You?Skipton values work/life balance and the role of Telemarketing Consultant allows for hybrid working between home and our Head Office in Skipton, North Yorkshire. We have a newly refurbished head office which offers a vibrant and collaborative working space. As a minimum we would require someone to work from the office 1 day per week.The role of Telemarketing Consultant is a permanent position. It will be working part-time with scheduled hours of 30 per week (09:30 – 16:30, Monday to Friday).The salary for this role is £23,000 which will be pro rata to £19,713.30 based on part time working arrangement. As well as the potential to earn bonus for successful leads generated.We have a range of other benefits available to you including25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days.Holiday trading scheme allowing the ability to buy and sell additional annual leave days.Generous employer matched pension c
ontributions - up to 10% per annum.A commitment to training and development.Private medical insurance for all our colleagues.Colleague mortgage and savings accounts (conditions apply), as well as a host of colleague discount schemes.We care about your health and wellbeing. You will have access to a benefits portal which includes an Employee Assistance Programme and online employee discount platform (retailers, entertainment, eating out and travel).There are always initiatives to get involved with charities with three paid volunteering days for you to use each year.
