Job Title: Credit ControllerLocation: RuncornSalary: Competitive with excellent benefitsHours: Monday to Friday 09.00 – 17.15 Are you a detail-oriented professional with a knack for managing finances and ensuring timely payments? Join our dynamic team at PHD Ltd as a Credit Controller and play a crucial role in our financial operations.About the Role:As a Credit Controller, your primary responsibility will be the collection and allocation of payments. You will work closely with internal and external customers and suppliers to ensure prompt payment and resolve any queries. Your role will involve creating bespoke reports, particularly for hospital accounts, and liaising with customer services to address and resolve issues.Key Responsibilities:Customer Interaction: Engage with internal and external customers/suppliers to ensure timely payments and resolve queries.Report Creation: Develop specific bespoke reports for accounts, especially for hospitals.Query Resolution: Address customer queries and collaborate with customer services for resolution.Debt Collection: Collect outstanding monies to prevent bad debt.Receipt Allocation: Allocate all receipts promptly.Risk Management: Work with the risk team to manage overdue debts.Process Improvement: Innovate and implement new ideas to enhance work processes and plan workloads ahead.What We’re Looking For:Must Have:A background in credit control or customer services with at least 2 years of relevant experience.Experience in handling specific customer requirements, including ad hoc and bespoke reports.Proven ability to work with internal and external teams and communicate business-related requirements effectively.Advanced Excel skills.DesirableCICM qualification.Why Join Us?At PHD Ltd, we value innovation, teamwork, and a proactive approach to problem-solving. You'll be part of a supportive team that encourages professional growth and development. If you're ready to take on a challenging and rewarding role, we want to hear from you!
