A role that keeps everyone smiling.
Get paid to put a smile of someone's face as a Guest Services Assistant at Great Marlborough Street, London (W1F 7HS)! Be the friendly face of our vibrant corporate site and ensure a 5 star client experience. A role where you’ll love what you do. Join a team that values you for being you.
What you’ll do:
Manage the integration between property management and hospitality services
Oversee office spaces as well as users’ journey and experience across the building
Showcase your professionalism as you create and maintain strong and positive relationships across all clients and senior stakeholders
Manage room bookings and ensure all standards are high
Work closely with hospitality, events, and reception teams to resolve any operational issues across the building and hospitality spaces
Meeting room upkeep, set ups, support and regular checks
What you bring:
Strong customer service background, previous experience in 5* environments would be an advantage
A positive, energetic and proactive attitude with a passion for customer service
Ability to interact successfully at all levels of seniority within client account
Proficient in office software (e.g., Microsoft office, excel, power-point, outlook)
Strong organisational abilities and attention to detail
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:
Unlimited access to an online platform offering mental health and wellbeing support.
An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
Access to a 24hr virtual GP Service
The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
Save for your future by becoming a member of the Mercer Aspire Pension Plan
Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
Ready to be part of something greater? Apply today and start your journey with Sodexo!
For careers that mean business.
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
Package DescriptionGuest Experience Assistant
Monday - Friday
Working hours between 07:00 to 19:00
8 hour shifts
40 hours per week
£14.42 to 15.38 per hour dependant on experience
Easily accessible via public transport
About The CompanyAbout Sodexo
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits and Rewards Services and Personal and Home Services.
We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents and Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Click here to read more about what we do to promote an inclusive culture.
