At Tarmac, we are committed to advancing the circular economy and creating sustainable, innovative solutions. Join our team and help us lead the way to a more sustainable future.
We are looking for a Circularity Coordinator to support our Regional Planning Managers in delivering exceptional customer service, driving sales, and ensuring smooth logistics operations. In this role, the location is flexible across our various sites as you will be playing a key part in managing customer orders, maintaining relationships, and ensuring compliance with relevant legislation, all while supporting the delivery of our Circularity Strategy.
Main Responsibilities
Administration: Accurately input customer orders into our system and manage procurement processes for the national business. Raise POs and handle supplier communications.
Customer Service Excellence: Handle incoming calls and emails, proactively chasing jobs and addressing customer queries. Keep customers informed about order progress, delays, or site closures.
Stakeholder Collaboration: Work closely with Regional Planning Managers to manage approved jobs and maintain customer relationships. Partner with distribution and operations teams to meet customer requirements and build relationships with internal and external hauliers.
Commercial Focus: Establish forecast volumes at the first point of order, pursue new business opportunities, and conduct B2C calls to generate sales. Develop a deep understanding of customer needs and ensure satisfaction.
Compliance: Ensure that waste acceptance processes are followed in accordance with Tarmac’s procedures and external legislation. Monitor landfill tonnages and achieve required KPIs while ensuring compliance with all relevant policies.
The Ideal CandidateTo thrive in this role, you should have:
Strong organisational and planning skills
Effective time management and prioritisztion abilities
Excellent decision-making skills and the ability to work independently
Strong written and verbal communication skills
A customer-focused mindset and the ability to build strong relationships
Confident in conflict resolution and active listening
Proven experience in a customer-focused environment (ideally within the construction or materials sector)
Proven administrative experience, with strong attention to detail
Experience working with KPIs and achieving operational targets
Knowledge of waste management practices and relevant legislation is an advantage
Why UsIn addition to the role of Circularity Coordinator we offer an extensive range of career development opportunities and industry-leading rewards, incentives, and benefits:
Bonus scheme
Enhanced holiday entitlement
Contributory pension scheme
Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
Access to our Employee Assistance helpline for free and confidential advice
Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & Carers, Ability, Wellbeing, Female Voice, and Menopause
Training and development opportunities
Interested? Why not click here to find out more? Go on… are you ready to build your future?
Tarmac is an equal-opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when this happens we sometimes bring the published closing date forward, so please apply promptly to avoid disappointment.
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Tarmac Trading Limited
