We have an exciting opportunity for a Care Home Administrator to join our team.
You will provide a first-class customer service to all visitors to the care home and maintain high levels of visitor/employee/resident satisfaction. Reporting to the Senior Administrator this post supports the reception and administration team with all relevant and necessary administration for the care home.
This post is working Monday to Friday, 36.25 hours per week and fixed term for 6 months.
What you will be doing:
Supporting the Senior Administrator in undertaking specific administrative tasks to ensure the smooth operation of the home in line with policies and procedures.
Answering all telephone enquiries in a professional, helpful, and timely manner to agreed standards.
Ensuring all visitors to the home are given appropriate information in a courteous and timely fashion to agreed standards.
Monitoring the CCTV operations on the site to ensure security is maintained.
Ensuring the reception area is welcoming, tidy and always contains appropriate visitor information to agreed standards.
Inputting data onto systems to set timescales and accuracy.
What you will need:
Experience working in professional administration departments or in a similar role.
Business Management/Administration or similar qualifications.
Excellent interpersonal skills.
Ability to maintain confidentiality, both with company information and staff information.
Strong Microsoft Excel, Outlook, PowerPoint, and Word knowledge.
Self-motivated and with a desire to improve systems within the business.
Be a Team player.
Ability to work under pressure and do multiple tasks.
Commercial awareness and can-do attitude.
Can do attitude.
