Hours:35 Hours Monday to Friday Hybrid working - 2 days in head office per monthClosing Date:Sun, 15 Dec 2024We’re looking for 2 Operational Resilience Leads. You’ll be joining our Operational Resilience Team and will report into our Senior Operational Resilience Manager.You’ll work closely with the team and business stakeholders to promote, strengthen and embed operational resilience. We’re focused on achieving customer centric outcomes and providing resilient services for our customers and colleagues. Who Are We?Not just another building society. Not just another job.We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders; we're owned by our members.Our colleagues say Skipton's a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do.Whatever your background, and whatever your goals, we'll help you take the next step towards a better future.What’s In It For You?Skipton values work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers
a vibrant and collaborative working space.We have a range of other benefits available to you including; -Annual discretionary bonus scheme25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 daysHoliday trading scheme allowing the ability to buy and sell additional annual leave daysMatching employer pension contribution (up to 10% per annum)A commitment to training and developmentPrivate medical insurance for all our colleagues3 paid volunteering days per annumDiverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groupsWe care about your health and wellbeing – we provide a range of benefits that support this including cycle to work initiative and discounted gym membershipWhat Will You Be Doing?You might not have on the job experience of everything we’re asking for but if you can demonstrate experience that hits the mark for most, we’d love to hear from you.You’ll apply your knowledge and experience of Operational Resilience standards and the regulatory landscape and use this to drive the delivery and embedding of our Operational Resilience and Business Continuity processes, ensuring a customer-focused approach that’s aligned to regulatory expectations and business needs. You’ll work collaboratively and support team members and stakeholders on the delivery of our Operational Resilience priorities including Important Business Services, Impact Tolerances, Mapping & Scenario Testing.You’ll lead with autonomy on larger workstreams with a customer centric approach.Working with pillar and process owners, you’ll enhance the process for ensuring appropriate resilience metrics are monitored and reported up to Board level to support effective decision making.Prepare and present updates and reports to Governance Committees.Act as an SME for the embedding of Operational Resilience and Business Continuity principles in our change processes and supplier onboarding and third-party relationship management processes.You’ll be familiar with incident management processes and at times will be needed to lead Incident Response to ensure recovery from disruptions when they happen.You’ll help to drive the continuous improvement and embedding of our business continuity and incident response processes including business impact assessments, business continuity planning, testing and training.What Do We Need From You?This role is perfect for you if you’re looking for variety, a hybrid working environment that offers flexibility and you want to work for an organisation that is invested in its customers and colleagues alike. You will also need to have: -Experience of working in an Operational Resilience team with breadth, knowledge and understanding of the regulation in a Financial Services organisationAbility to engage and work in partnership with business stakeholders.Good analytical mindset and able to interpret wide ranging information and make appropriate recommendations for Operational Resilience.Adopt a pragmatic, agile and balanced risk/reward approach.Able to focus on detail, be a good completer/finisher and produce high quality and auditable deliverables.The ability to complete tasks using own judgement with good time management skills. You may hold a relevant degree or professional continuity and resilience qualification (such as CBCI) or be able to demonstrate equivalent experience.Knowledge of Operational Continuity In Resolution (OCIR) is desirable but not essential.
