To offer needs-led support and interventions to families and young people within the Neurodevelopmental Pathway (autism and ADHD), with a particular focus on those with a diagnosis of ADHD.
The post will be based at one of our hub locations across B&NES and Wiltshire, depending on applicant’s preferred base. The role may have the potential for visits to locations across B&NES and Wiltshire and some remote working.
Package DescriptionAs a ADHD Care Navigator, you’ll be part of our valued team.
You will feel valued as an administrator within HCRG Care Group, receiving access to exclusive rewards and benefits including:
£25,200 with group pension
Free tea, coffee and milk at your base location
Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
The pride of working for an organisation committed to the highest clinical and quality standards: with a number of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission
Main Responsibilities
Supporting families and other professionals to understand how and when to refer into the service for medication to support ADHD/ sleep.
Gathering information from families, children and young people to support the clinical team in clinical decision making.
Ensuring that families, children and young people are able to access support and advice that has been recommended to meet their needs and to offer enhanced support to those families who have not yet accessed this support or advice
Supporting families, children and young people who contact the service, and work closely with partner agencies including parent carer organisations to ensure that the right services are involved to best support the identified needs at that time
Providing calls to families and young people to provide needs-led advice, support and signposting, working closely with partner agencies including parent carer organisations to ensure they can access the right needs-led support
Providing support for families, children and young people to understand more about ADHD and to identify and support any needs they may have in accessing their appointments in the pathway
Supporting the team with the monitoring and provision of suitable follow up arrangements
The Ideal CandidateEssential
Educated to at least level 4 qualifiaction in relevant area (higer apprenticeship, level 4 award, level 4 NVQ, level 4 diploma)
Good interpersonal skills – including observation, listening and empathy skills
Negotiation and problem solving skills
Excellent prioritisation skills
Well-developed concentration skills
Excellent communcation skills; both written and verbal, with an ability to write information accurately and sensitively
Good organisational skills and ability to work independently
Prioritisation skills
Experience working with children with autism and other social communication and social emotional and mental health conditions
Experience of developing relationships with staff from other agencies/organisations
Experience of using IT for a range of purposes e.g. report writing,
Desirable
Experience of working within mainstream and/or specialist education provision.
Experience of delivering training
Experience of contributing to neurodevelopmental diagnostic assessment for children and young people
Other requirements:
Valid UK Driving License in order to carry out duties of the post
About The CompanyWe change lives by transforming health and care.
Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
