Our CharityP3 is a modern, forward-thinking organisation, delivering excellent services for people who face social exclusion. Our values are that we innovate in our work. We're different, creative and like to think of new solutions. We are helpful in everything that we do. We're always friendly and approachable. We are passionate about people. We believe that what we do can make a real and lasting difference. We are determined to tackle problems that others won't. We always go the extra mile and work with dedication and commitment. We work together internally and externally to ensure the best outcomes for the people we support.The RoleJob Title: Deputy ManagerHours: 37.5 hours per weekShift Pattern: Monday to Friday, 9am to 5pm with flexibility to cover a 24 hour serviceWe have an exciting opportunity for a Deputy Manager to join our Mental Health Helpline Derbyshire team. You will assist the Service Manager and provide direct support to our brilliant team with care, compassion and kindness, keeping the people that we support at the centre of our service delivery.The Mental Health Helpline service runs as a partnership between P3, Derbyshire Health Care NHS Foundation Trust, the police and Crime Commissioner and the Clinical Commissioning Group so you will have the opportunity to collaborate with passionate individuals, drive service excellence, and implement strategic initiatives that make a real impact, improving the lives of people facing mental health challenges.We are looking for someone who has an excellent understanding of mental health and the individual needs of the people who access the service. Knowledge of a call centre environment is desirable, but not essential as full training will be given to fulfil the expectations of this role.You will be kind, caring and supportive with great interpersonal skills. As well as being organised and efficient, you will share the commitment of being proactive in driving forward a positive and healthy culture within the team.What We OfferIn return we offer the chance to join an expanding, dynamic organisation, with excellent opportunities for personal and professional development. We also offer a great benefits package on completion of the probation review:· 27 days annual leave per year, plus Bank Holidays· Pension Scheme· Paycare Employee Assistance Programme· Excellent Training Opportunities· Flexible Working Options AvailablePlease note P3 reserve the right to close this advert earlier than the stated closing date.The successful candidate must hold a full UK driving licence and have access to a vehicle. Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3.P3 is an equal opportunities employer and is committed to combating all forms of discrimination
