Funeral Service Operative
Casual hours as and when required
Location: North West London Care Centre, W10
Hourly Rate: £14.20 per hour
#WorkingWithDignity #DignifiedCareers
Join our team with a casual contract that offers flexibility and work-life balance! We provide adaptable hours based on our weekly business needs, with additional shifts available during busier periods. This structure allows you to maintain a healthy work-life balance while supporting the evolving needs of our business.
While industry experience isn’t required, a passion for supporting your local community is essential. We seek individuals with a genuine desire to provide compassionate customer service, ensuring every family receives the care they need during difficult times.
This role is ideal for someone who:
Holds a Full UK Manual Driving License.
Is physically capable of lifting and carrying heavy items in line with manual handling guidelines.
Is familiar with the local community (preferred).
Is committed to delivering excellent customer service.
Can remain composed and empathetic in sensitive situations.
Is reliable, well-presented, and strives for high standards in their role.
A typical day might include:
Participating in our on-call rota (varies by branch).
Assisting with bringing the deceased into our care both during and outside office hours.
Maintaining the cleanliness and readiness of funeral vehicles to a high standard.
Assisting with coffining duties, including trimming, dressing, and placing the deceased in coffins as needed.
Being part of the funeral service, including bearing the coffin and driving company vehicles.
Supporting the Funeral Director with pre-funeral tasks, such as route planning and address verification.
What we offer you:
22-25 Days Holiday + Bank Holidays (Accrued)
Pension Scheme
Free Uniform Provided (Incl. Dry Cleaning)
Access to internal permanent career opportunities
What are the next steps?
To join us in this role, simply hit the 'apply' button to submit your application and a member of our Talent Acquisition Team will be in touch!
FCA Statement
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Equality, Diversity and Inclusion StatementOur Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
