Sodexo Energy and Resourceshas an amazing opportunity for an experienced FM professional to become our Assistant Manager at the ConocoPhillips site in Stockton on Tees.Managing a team of 20 cleaning operatives, you will support the General Manager in the delivery of the agreed service standards, ensuring deadlines and targets are achieved to our clients satisfaction.This is a great opportunity for a customer focused individual with a passion for continuous improvement to join a world leading facilities management company, which can offer unrivalled opportunities for career progression.MAIN RESPONSIBILITIESAssist with the management of the onsite client and Sodexo services and teams to deliver the agreed SLA’s and standards, acting as a Sodexo representative on site.Provide direction and expertise to the operating areas by promoting Sodexo strategies and best business practices to uphold the company mission values.Ensure legislative and statutory compliance to company policies and procedures are embedded and adhered too, and operational deadlines are met.Lead, develop, manage, and motivate the onsite teams to the agreed standards, ensuring the client receives services of the highest quality.Support the General Manager in the development of business strategies in line with current and emerging client needs.Contribute to and maintain site development plans, as well as supporting the change management process and associated Service Level Agreements, ensuring risks are mitigated.Drive innovation and continuous improvement of people, systems, processes and service.Responsibility for workforce planning within area ensuring that adequate cover is provided for absence of team members.Ensure that there is effective two-way communication to all levels of staff within area.This will include ensuring that team briefings take place and that company and client objectives, and values are communicated.Ensure that health and safety standards are understood and delivered across all of areas operations. This must include any agency staff and all employees from their first date working on site.THE IDEAL CANDIDATETo be successful in this role, you will have previous experience in leading a large team of cleaning professionals within an FM multi-site environment. You will also need strong relationship-building skills and commitment to service excellence.Although your team offer a soft service domestic cleaning operation, you will be based on a COMAH site and therefore knowledge and a passion for Health and safely are essential, as is the ability to communicate and influence your team to adhere to the Health and Safety regulations.You will also have:The ability to lead a medium team of professionals to achieve our service and financial objectives for the site and attain organisational goalsA UK driving licence (essential)The ability to build relationships and work with clients to add value to their business, retain existing account, explore, and develop additional opportunities.The ability to prioritise and deploy resources effectively.Sound knowledge of H&SExcellent communication skillsGood literacy and numeracy skillsComputer literacyWHAT WE OFFERIn return for your commitment and hard work, we offer a salary of between £30,000 and £32,000 plus access to our extensive benefits package, which includes:Contributory pension scheme of up to 6%Free parkingA buy and sell holiday scheme of up to 3 days (FTE)Volunteering days via our charity partner STOP HUNGERNumerous voluntary benefits, including dental care, gym discounts, retail / hospitality, and many moreIf you are a self-motivated individual with the skills and enthusiasm to take on a challenging role, we invite you to apply. You will be a key member of a dynamic and talented team, and we look forward to hearing from you!A sustainable future. A rewarding career.We’re a Disability Confident Leader employer.We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
