Join our busy sales support team in Salford to help us maintain our position as the Nation’s leading tool hire businessWorking with the Sales Support function, your main responsibility will be to provide support to our sales teams with customer contact to engage, retain or assist in the management of these accounts using all available data and associated systems. Key ResponsibilitiesProvide excellent customer service through the management and assignment of sales leadsDeliver high level of customer care in line with customer on-boarding processEnsure the CRM system is kept up to date with activity at all timesEnsure pricing guidelines are adhered toAssign customers appropriately based on accurate MIWork closely with the operations team tomeet budgeted revenue and profit targetsThorough review and utilisation of the monthly sales KPI report, track performance of accountsBuild and maintain positive, professional relationships throughout different levels of the organisationAssist the Regional Sales Manager in building a respectful ‘one team’ culture across the sales and operations teamsPromote change positively and assist in embedding new conceptsWhat We’re Looking ForWell organised and comfortable working at paceProven first rate customer service experience with excellent telephone mannerOutstanding administration skills – able to demonstrate a high level of accuracyPositive ‘can do’ attitudeExcellent relationship builderAbility to work on own initiativeIntermediate IT skills, including the ability to analyse data and experience of MS officeA team player with a high level of dedicationExperience of working within the tool hire industry – DesirableWhat We Can Offer You?Company pension25 days annual leave, plus bank holidaysFree Tool HireLife Assurance cover 3x salary Share save scheme Eye care vouchersRecommend a friend scheme Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where requiredCycle to work scheme Long service recognition My Vp discounts – a variety of discounts and rewards on thousands of well-known brandsDiscounts on HP productsEE mobile contract discount offersGym discountsHealth Shield (discounted premiums on health care cash plan)Regit Assist 24/7 accident helpline – free joiningA Little Bit About Us Brandon Hire Station is the leading provider of tool and equipment hire in the UK. Our commitment to exceptional customer support services is unmatched in the industry.We guarantee timely delivery of our tools and equipment through our branded vehicles and FORS accredited drivers. Plus, with our 'Everyday Product Hire Guarantee', you can trust that our most hired products are always available at every branch, every day, collected or delivered throughout the UK.At Brandon Hire Station, we're actively looking for passionate individuals to join our team. We're committed to providing the highest level of service to our customers and we're always on the lookout for like-minded professionals who share our dedication to excellence.If you're interested in working for a company that's committed to providing exceptional customer support services, we invite you to apply for a position with Brandon Hire Station today. Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.
