Conference and Events Raceday Operations Manager£35,000 per annumMedicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)Aviva Digicare - Free annual healthcare checkExclusive Benefits & Wellbeing site (Perks at Work)Entertainment discounts - up to 55% off cinema ticketsHealth & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)Travel discounts - Discounts with holiday companies such as TUI and ExpediaShopping discounts - Save up to 15% at high street and online stores by purchasing Shopping CardsMeals on dutyVodaphone discountsPension scheme and Life AssuranceEmployee Assistance Programme23 days + BH\'s and additional day off for your birthday2 days additional leave, following return from Maternity leave during first year backCompetitive and supportive family benefitsDay off for baby\'s first birthdayHoliday purchase schemeOn-going training & development and career pathwaysProfessional subscriptions paidFinancial wellbeing programme and preferred rates on salary finance productsWho We Are:Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world\'s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.We are culinary champions - it\'s what we do and it\'s what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. Focused on ?doing the right thing\' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.We are official partners of the British Paralympic Association and are proud to pay all our team members at least the Real Living Wage or London Living Wage.We collaborate with some of the UK\'s most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.More about the role:Newbury Catering is the joint venture with Levy UK, which manages and operates all event catering, hospitality and retail services at Newbury Racecourse. This is a, relatively, new contract and is a joint venture with Newbury Racing, a privately owned companyAs our Raceday Operations Manager you will be responsible for Raceday Hospitality and Retail and C&EYou will be required to directly manage the day-to-day delivery and lead the C&E Operational Team on a day to day basis and will be responsible for the development of people and product. The C&E market caters for conferences of up to 500pax and banqueting for up to 450 pax. The successful applicant will be required to show experience within this marketRacedays vary in size and can be from 1,500 to 20,000 with hospitality numbers up to 2,000+ across various restaurants and private boxes. The role on racedays would be as a key area manger taking direction from The Operations Manager and/or Retail ManagerAbout you:Proven F&B delivery experience in a C&E environment. Preferably this will have been in managing events in excess of 200 pax. An exposure to a sporting environment, especially Racing, will be an advantagePassionate about food and hospitality, with a natural flare for guest focus and quality of experience at all levelsDemonstrates passion and hunger for ensuring an exceptional hospitality experiencePassionate about people – enjoys communicating with the most important of clients as well as the all-important team members that deliver great service day to dayRespected for leadership skills – confidently able to appoint, develop and inspire large high performing teams of both fixed and variable staff. Can demonstrate provision of clear and decisive directionExcellent client and stakeholder management presence and interpersonal skills. Well versed in clarifying client and customer requirements. Excellent listening, written and verbal communication skills, including delivering concise and engaging presentations. Known for collaborative approach. Natural and engaging in dialogue with customers at all levelsProfessional integrity – naturally commands respect and delivers on promisesDynamic and measured – good blend of ‘can do’, pace and a calm head under pressureAt Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.
