Sales Executive - Goodwood£32,000 Basic5 out of 7 days per week Medicash – Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)Aviva Digicare – Free annual healthcare check Exclusive Benefits & Wellbeing site (Perks at Work)Entertainment discounts – up to 55% off cinema ticketsHealth & Wellbeing discounts – Discounts for Nuffield Health (20%) and Pure Gym (10%) Travel discounts – Discounts with holiday companies such as TUI and ExpediaShopping discounts – Save up to 15% at high street and online stores by purchasing Shopping CardsMeals on dutyVodaphone discountsPension scheme and Life AssuranceEmployee Assistance Programme23 days + BH’s and an additional day off for your birthday2 days additional leave, following return from Maternity leave during the first year backCompetitive and supportive family benefitsDay off for baby\'s 1st birthdayHoliday purchase schemeOn-going training & development and career pathwaysProfessional subscriptions paidFinancial wellbeing programme and preferred rates on salary finance productsBehind the Name Goodwood Event Catering (GEC) is a profit share partnership between the Goodwood Estate and Levy. The success of GEC comes from the in-depth understanding of the Goodwood dynamic and the simple love of celebrated food and drink experiences and putting our partners and guests first. The GEC is responsible for the delivery of all motorsport events (Members Meeting, Festival of Speed and Goodwood Revival), horse racing meetings (11 day race meets, 4 night race meets and 5 days of racing at the Qatar Goodwood Festival). The Role We are looking for someone to join the team to assist in building strong relationships with Goodwood Partners. You will work closely with both the Hospitality executive and Operations team and report directly to the Deputy General Manager. You will be involved with the permanent areas at Goodwood Racecourse, and the temporary areas built for Members Meeting, Festival of Speed, Qatar Goodwood Festival and Revival. Overall, you will be required to assist in delivering operational efficiency, planning and presentation of the food and beverage and overall guest experience in all Partnership areas. Your success will be underpinned by a structured approach with focus on planning, innovation, and communication. Key focusesPlanningCollaborate – Build strong relationships with Goodwood Partnerships team plus internal operations to ensure the successful planning of all Partnership areas including event details, guest information and expectations. Collaborate with the culinary team to develop and produce menus and service styles across all Partner areas. Attend all required meetings and always represent Levy in a professional manner.Attention to Detail - To plan the delivery standard of all Partnership areas across site and provide the documentation for our Event Manager’s to deliver this on event days including SOP’s and Manager Briefing packs. Logistics – With the wider internal team work on a logistics plan for Partners including table and floor plans and equipment requirements.OperationsCommunication - Provide direct liaison with the client, guest and the operational team on the day. Deal with all customer comments in a positive manner and take appropriate follow up action, turning any negative customer experiences into positive ones through a planned protocol to handle these situations.Ownership of the day-to-day delivery – to achieve consistent and exceptional product quality and service standards and being the key contact for event managers and Goodwood Partners on the day. Consistency - Regular monitoring and development of each area to ensure that product quality, presentation, staffing reviews and consistent standards are maintained according to our IPOE culture. Ensure best standards are delivered through regular area walks.People – Work with the People Ops Manager and Operations team to agree and sign off appropriate structures to flex resourcing between fixed and variable workers across your department. FinanceFinancially accountable – Actively work with the Finance Manager for all costs and profitability of the hospitality areas. Cost Management - Be in control of all operating costs in line with set targets and budgets. Ensure strict adherence to company Profit Protection processes and procedures. Commerciality - To spot business opportunities and make constant improvements in hospitality operations where possible. Focus on upselling Partners to a premium experience. The Ideal Candidate The role requires someone with: Good people and organisational skills, strong leadership qualities with an ability to engage and lead people.Highly confident and demonstrates a positive ‘can do’ attitude.Excellent client and stakeholder managementExcellent verbal and written communication skills.Passionate about food, drink and customer service.High level of professional standard and quality driven.What’s the Benefit This is an incredible company and you will be working within a passionate team who strive for operation excellence for every event and in everything they do. You don’t only get to work in one of the most prestigious Estates in the UK but also work for the largest catering company in the world. We offer an excellent basic salary and great perks at work benefits. Who we are:Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. In the UK, we are proud to have a wealth of long-standing partnerships with venues across sports, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London. We are culinary champions – it’s what we do and it’s what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. Focused on ‘doing the right thing’ for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do. We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage. We collaborate with some of the UK’s most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.
