You bring the skills. We’ll bring the opportunities.
Build a career with big-name businesses with Sodexo as an Helpdesk Planner & Scheduler in High Wycombe, HP12 4DP! For a role where you’ll love what you do, working alongside our colleagues and clients at our prestigious corporate site. Join a team that values you for being you. Valued. Recognised. Rewarded.
What you’ll do:
Log all calls accurately via the Helpdesk and prioritise as defined with the Helpdesk standard operating procedure.
Providing a high level of customer service.
Responsible for co-ordinating and dispatching work orders.
Assist in the production and compilation of various reports.
Monitoring and tracking service failures and escalating recurring problems
Dealing with customer queries and liaising with the wider team to resolve any issu
