An exciting opportunity has arisen for a Senior Service Manager with line management experience, ideally in a care setting to join a leading charitable organisation in the health and social care sector, offering excellent benefits.
As a Senior Service Manager, you will offer expert guidance on safeguarding concerns and serve as a role model for the operations management team. This full-time role offers salary of Circa £32,000 per annum plus £25 per out of hour shift payment.
You will be responsible for:
- Supervise service provision, addressing gaps and optimising resources.
- Develop and implement strategic plans aligned with the business goals.
- Lead care professionals, participate in Out of Hours, and contribute to continuous improvement.
- Attend Care Worker team meetings and contribute as needed.
- Investigate HR / Employee relations concerns within the care team.
- Collaborate with Training and Compliance Manager to ensure sector compliance.
- Work with Recruitment Coordinator on staffing requirements.
- Conduct comprehensive performance reporting.
- Address pays queries and invoice issues from unpaid carers.
- Conduct monthly themed audits of the sector.
What we are looking for:
- Previously worked in a similar role such as Care Manager, Registered Manager, Home care Manager or care supervisor.
- Prior line management experience, ideally in a care setting.
- Background in a leadership role.
- Willingness to commence NVQ Level 3 and/or Level 5 in Health and Social Care.
- Care Certificate, knowledge of CQC regulations, and Health Care Act.
- Familiarity with safeguarding protocols.
- Strong understanding of (unpaid) carer needs.
- Valid UK driving licence with a roadworthy car.
Working hours: 35 hours per week
Whats on offer:
- Competitive salary
- Pension scheme
- Life assurance
- Referral programme
- Refer a friend scheme
- 45p per mile (subject to change based on fuel prices)
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
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Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
