Technical Product Support Manager

Job Type:
Permanent
Job Sector:
Research
Region:
London
Location:
London
Salary:
£1 to £70,000 per annum
Salary Description:
Competitive Salary + Vehicle + Bonus + Benefits Package
Posted:
08/10/2024
Recruiter:
Tarmac
Job Ref:
tarmac/TP/157303/6110

Are you experienced within the sector of Aggregates and Asphalt with a strong Technical Engineering working history and looking to expand your career? If so; then please read on as we are offering a permanent role here at Tarmac.

At Tarmac, ‘who you are’ matters.  We want to get to know you.  If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer.

We are recruiting for a Technical Product Support Manager to join Tarmac. You will work with a regional focus but also strong interactions across a national platform within the Tarmac business. This role is working across our South East region and therefore is commutable form all major town, cities and villages in the Southeast.  The offices, sites and plants are easily accessible via most major road networks and commutable from a multitude of places including; but not exhaustive London, Bromley, Stratford, Walthamstow, Woolwich, Greenwich, Waltham Abbey, Potters Bar, St Albans, Hatfield, Welwyn Garden City, Brentwood, Chelmsford, Romford, Witham, Colchester, Brighton, Hove, Shoreham-by-Sea, Saltdean, Peacehaven, Newhaven, Seaford, Eastbourne, Polegate, Burgess Hill, Haywards Heath, Crawley, Horsham, Worthing, Storrington, Horsham.

Here at Tarmac, we are working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds.
Main ResponsibilitiesThe Technical Product Support Manager will be extensively experienced in all commercial aspects of Aggregate, Asphalt, Concrete, Surfacing and Pave technology and drive the teams to deliver for both operational and business growth.  You will be the SME and this is a key role in the commercial team to ensure development focussed on profitable products with a confirmed market and predicted profitability return. You will have the ability to problem solve, innovate, and drive technical performance to the highest levels.

As the Technical Product Support Manager must be well-versed in all technical construction methodologies and procedures and be able to coordinate a team of professionals of differing skills levels to achieve the best results. The ideal candidate will have an analytical mind and great organisational skills.

Your responsibilities will include (not exhaustive):


Work closely with; Marketing, Operations, Commercial, Procurement, Customers and Technical Teams. This role will support the unit role out of products and provide Technical guidance/expertise for a products and applications, to add value for the business and customers or when issues arise
You will have impact in the business on ensuring that consumer driven product demands have technical solutions linked to slow moving stocks and increased margins wherever possible
Strive to differentiate Tarmac from our competition by providing a unique level of service/support in terms of specification writing, product selection and sustainability advice
Maximise VAP sales through identification of opportunities and technical solutions
Ensure knowledge transfer across regions on slow moving stock solutions, from both a technical and end user / market prospective
Regular liaison and support to selected Local Authorities, targeted Key Contractors and National Contracting in sector and/ geographical locations to increase VAP sales
Intelligent focussed VAP promotion based on national and local targets with based on projected profit / return at specific supply units.
Attend Commercial meetings and identifying and supporting associated opportunities, with identifying slow moving VAPs and contributing to creating action plans to improve sales
Participate in the practical development of new products and facilitation of any related trials and ensuring successful launch of new products within the Region and thereafter support and monitor longer term sales progress
Support commercial in the review, support and assessment of Accredited Contractors, including advice and control of the use of Tarmac VAPs Products
Paving the way to assist with securing supplies to longer term Local Authority Framework Contracts either via National Contracting or material supply deals with incumbent or newly successful contractors
Identify in conjunction with client feedback, future R&D opportunities
Promote Tarmac VAPs at industry conferences and events


Key Stakeholders: Commercial Director – Regional Commercial Teams – Regional & National Technical Teams – Regional Operational Teams – Centres of Excellence

You will hold a FULL UK manual car driving license with no more than 6 penalty points
The Ideal CandidateThe successful applicant in the role will be instrumental in the future development and support of our culture. You will have experience from a commercial aspect as a Technical Product Support Manager within a Quarrying, Construction, Highways or Surfacing industry with knowledge of Aggregate, Asphalt, Concrete, Pave and Surfacing, at least 1 of these experiences will be an essential requirement for this role.

Qualifications/Requirements/Capabilities:


Desirable – Degree or HNC/HND in a role related discipline as this would prove highly beneficial in your success in the role
Desirable – Technological Management experience on multi-million-pound operational, construction or heavy engineering environment
Challenge people, hold yourself and them accountable for quality
Computer literate - familiarity with computer software - word, excel, etc
Good communication skills, with a positive, proactive can - do attitude to both colleagues and external agencies / contractors

Why UsIn the role of Technical Product Support Manager we additionally offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits: 


Bonus scheme 
Enhanced holiday entitlement 
Contributory pension scheme
Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
Access to our Employee Assistance helpline for free and confidential advice
Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & Carers, Ability, Wellbeing, Female Voice, and Menopause
Training and development opportunities


Interested? Why not click here to find out more?  Go on… are you ready to build your future? 

Tarmac is an equal-opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when this happens we sometimes bring the published closing date forward, so please apply promptly to avoid disappointment.

@Tarmac #Tarmac #TarmacCareers #TechnicalManager #TechnologyManager #ProductManager #TechnicalProducts #Surfacing #Pave #Concrete #Asphalt #Quarry #Quarrying 

Contact Details:
Tarmac
Tel: 000 000 0000
Contact: Karla Harris-Hignett
Email:

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