Get paid to put a smile on someone’s face.
You'll enhance comfort and convenience, and we'll enhance your career, as a Workplace Experience Coordinator in Swindon, SN5 8AT! Be the welcoming face of our vibrant corporate site, offering a helping hand to ensure flawless workplace operations. A role where you’ll love what you do. Operational excellence begins with you.
What you’ll do:
Manage and maintain a solid overview of everything client experience related in the building.
Liaise with VIPs/Stakeholders/Senior Level people and be their first point of contact for client experience
Take full responsibility for managing external vendors and suppliers where required; build strong rapport
Oversee spend and budgeting for client experience; liaise with, Line Manager, Accounts Payable and Finance when required
Have a strong understanding of the direction of the Brand; execute service based on the Brand requirements
Pro-actively review and if necessary, source new ways of service delivery that will be beneficial for overall practice
Liaise effectively with facilities team; report and support
Delegate and manage responsibilities evenly between individuals in the team; manage expectations and workloads
Hold team meetings and huddles when required to assess and review standards/work practices/delivery etc.
Undertake and implement safe work practices, in line with Sodexo and Johnson Matthey practice
Report any customer complaints or compliments and take some remedial action if at all possible.
Report immediately any incidents or accident, fire, theft, loss, damage, unfit food or other irregularities and take such action as may be appropriate
Attend all operational meetings as required and ensure up to date information is cascaded to relevant personnel
Supporting the function at Johnson Matthey Culham with fortnightly visits.
Complete all administrative tasks in a timely and accurate manner
Comply with all Company & client policies and statutory regulations relating to Health & Safety, safe working practices, hygiene, cleanliness and fire and COSHH. This will include awareness of any specific hazards in the workplace and training of staff in these
What you bring:
Strong verbal communication skills
Articulate, enthusiastic and approachable
Strong Customer/Client focus
Keen eye for detail
Sound basis of IT knowledge and usage, e.g. Excel, PowerPoint, ability to produce reports and spreadsheets
Resilience when working under pressure; unflappable temperament
Team Player; flexible and willing to “muck in” attitude
Willingness to learn new systems and procedures
Problem solver & proactive organised approach to tasks Able to think on feet in a methodical logical manner
High end aptitude to work by yourself
Diversity in management & leadership
Relevant experience - including previous Management & Reception experience (required)
Experience in multi-tasking
Effective interpersonal and communication skills
Commercial and Industry awareness.
Diplomacy
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:
Unlimited access to an online platform offering mental health and wellbeing support.
An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
Access to a 24hr virtual GP Service
The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
Save for your future by becoming a member of the Mercer Aspire Pension Plan
Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
Ready to be part of something greater? Apply today and start your journey with Sodexo!
For careers that mean business.
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
Package DescriptionWorkplace Experience Coordinator
Monday to Friday
08:30 - 16:30
40 hours per week
£15.30 per hour + Sodexo benefits
Free parking onsite
28 Days Holiday, Rising to 33 Days with Service (including bank Holidays)
Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is SN5 8AT
About The CompanyAbout Sodexo
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Click here to read more about what we do to promote an inclusive culture.
