To provide secretarial support to the Paediatricians and ADHD Practitioners, by transcribing dictated medical reports using a digital dictation application, letters and working with other medical secretaries as part of the team.
Base
The role will be based at Derby Court, White Horse Business Park, Trowbridge with some flexibility for home working.
Package DescriptionAs a Medical Secretary you’ll be part of our valued team at Derby Court Trowbridge.
You will feel valued as a Medical Secretary within HCRG Care Group, receiving access to exclusive rewards and benefits including:
A salary of £22369.35 with access to our group pension
Free tea, coffee and milk at your base location
Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission.
Main ResponsibilitiesThis list is intended to summarise the key responsibilities and is not intended to cover every task that may be required of the role:
To type dictated medical reports and letters from Paediatricians and ADHD Practitioner’s Clinics, in a timely manner and distribute accordingly
Type and forward Health Reports / Child Protection medicals onto professionals by required deadlines
To send out children’s questionnaires as required
To liaise with other professionals as necessary
Manage Team tasks and outlook mailbox
To be point of contact to answer any queries or concerns from clinical staff
To be confident in using Microsoft Office applications
To be confident in using in-house IT data base systems.
The Ideal CandidateEssential
Experienced touch typist (preferably audio)
Experience of proactively managing a busy workload
Experience of working independently and as part of a complex multi-disciplinary environment
Experience of maintenance of electronic record filing systems
Working with Data Protection and Caldicott Principles
Fully competent in computer skills including database maintenance and use of Microsoft Office, in particular Word, Outlook and Excel
Provide and receive complex, sensitive information and deal accordingly
Able to build good working relationships at all levels, incorporating diplomacy and discretion
Excellent written and oral communication skills requiring tact and diplomacy, accuracy and attention to detail
Able to work autonomously to manage discrete areas of work.
Able to use own initiative and involve others as necessary to ensure quality of service is maintained
Able to work to high standards and tight deadlines under pressure
Confidence to suggest and develop new practices or procedures when it felt appropriate
Desirable
In-depth experience of working in a secretarial environment and some understanding of medical terminology.
Audio Typing qualification.
Experience of digital dictation application Lexacom.
Other requirements:
There may be a requirement to travel to another office location on occasions.
About The CompanyWe change lives by transforming health and care.
Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
