Service Development Officer - Family Group Conference and Lifelong Links Team

Job Type:
Permanent
Job Sector:
Other
Region:
West Midlands
Location:
Coventry 4th Floor Broadgate House
Salary:
£26,421 to £32,076 per annum
Salary Description:
£26421 - £32076
Posted:
02/10/2024
Recruiter:
Coventry City Council
Job Ref:
coventrycc/TP/70997/10230

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

At Coventry City Council, we are embarking on an incredible journey to create a brighter future for Coventry's children. As a 'Good' Local Authority, we believe in pushing boundaries and delivering excellence for children and families. Our vision is clear, and our social workers are unwavering in their commitment to putting children and families at the centre of their practice. 

Be part of our inspiring team, making a meaningful difference in the lives of Coventry's children. Together, let's create a nurturing environment where every child's potential can flourish.
Our ValuesIn line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do. 

Our Values are:


Open and fair: We are fair, open, and transparent.
Nurture and develop: We help and encourage everyone to be their best and do their best.
Engage and empower: We talk and listen to others, working together as one.
Create and innovate: We embrace new ways of working to continuously improve.
Own and be accountable: We work together to deliver the best services for our residents.
Value and respect: We put diversity and inclusion at the heart of all we do.

What is the job role?The Service Development Officer's role is to support and coordinate the delivery of Lifelong Links (LL) and Family Group Conference (FGC)  Services.

Main duty and responsibilities will involve:


Use a range of data and information sources and systems undertaking the mapping of activity and produce forecasts to inform service planning.
To establish and maintain documentation /information to assist FGC and LL coordinators and Management Team to monitor quality of service, liaising with responsible staff to ensure deadlines are met and alert the managers to any issues of potential concern.
Organise and minute meetings, i.e. monthly FGC & LL Team Meetings, meetings of implementation group for LL and any other key meetings as directed.
Monitor and track referrals into both LL & FGC Services


This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
 
Who are we looking for?To be successful in this role you will need the following skills, knowledge and experience :-


Educated to Degree level or equivalent qualifications and/or substantial work experience.
Knowledge of the agenda for children and families.
Understanding of the City Council's Equal Opportunities Policy and a commitment to the Departments' core values.
How to use information from a variety of sources for analytical and comparative purposes to measure performance.
Ability to analyse financial and numerical data , provide an account of impact of decisions on finance and advice on financial implications of decisions.
Ability to take personal initiative and respond independently to unexpected problems and work on own initiative.
Ability to utilise IT software to assist in monitoring and evaluation of services using all available information.
Experience in producing a range of high quality reports and documents.
Experience in creation and use of spreadsheets, word processing, and presentation packages database and spreadsheet packages.
Experience of presenting information to a variety of stakeholders.


Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:


Members of the Armed Forces and veterans
Are currently in care or have previously been in care
If you consider yourself to be disabled or if you have a long-term health condition


For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

For an informal conversation about the role please contact Donna Ranchhod on 02476 976912

Interview date(s): 22nd or 23rd October 2024 (TBC)


About CoventryCoventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Contact Details:
Coventry City Council
Tel: 8085834333
Contact: Resourcing Team (LS)
Email:

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