Job DescriptionWe are excited to welcome a Barista Catering Assistant to join our brand new onshore contract team in Aberdeen. You will work 24.75 hours per week, following a rotating shift pattern to ensure our customers receive top-notch service throughout their visit.Shift Pattern is as follows:Week 1 - Tuesday, Wednesday & Thursday 6:30am to 3:15pm with flexibilityWeek 2 Tuesday, Wednesday & Thursday 7am to 3:45pm with flexibilityWeek 3 Tuesday, Wednesday & Thursday 7am to 3:45pm & Friday 7am to 11am with flexibilityNoting, additional hours worked on the Friday in week three will be paid in addition to the contracted hours of 24.75 Key Responsibilities:Provide friendly and professional service to customers, exceeding their expectations whenever possible.Maintain cleanliness and organization in food and beverage areas, including the kitchen, dining room, and coffee shop.Assist with food preparation, service, handling, and storage as directed by your Line Manager.Make hot and cold Barista style drinks as requested and orderedActively seek and pass on customer feedback to improve service quality.Upsell products and demonstrate excellent knowledge of offerings to customers.Participate in continuous improvement efforts to enhance work activities and efficiency.Ensure compliance with health, safety, and hygiene standards at all times.Complete required paperwork accurately and promptly, including Food Safety and Health & Safety documentation.Support stocktaking procedures to minimize waste and ensure efficient inventory management.Assist with loading and unloading supply vehicles as needed.Flexibility to work in other units within a reasonable distance when required.Who Are You:A confident communicator who can engage with customers and team members alike.Self-motivated and capable of working independently.Committed to providing exceptional customer care with a positive attitude.Enthusiastic about working in a catering environment and maintaining high standards.Adheres to personal hygiene standards and follows safety procedures diligently.Willing to undertake manual cleaning duties as part of the role.Shares knowledge and experiences with team members to foster a collaborative environment.Previous experience in a similar role is preferred.Basic Food Hygiene/level 2 certification is desirable but not essential.We ensure you\'re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:Exclusive travel discounts with TUI, Expedia, Booking.com and many moreSave money on your food shop with discounts on Tesco, Sainsbury\'s, Morrisons and many moreQuick access for you and your immediate family to a Digital GP, and wider healthcare benefitsUp to 44% off cinema tickets to enjoy your favourite blockbusterRegular emails filled with the best discounts and savings availableReceive cash rewards every time you spend and use them on a wide range of brandsUn-wind with us with free wellness, mindfulness and exercise classesYou can share all discounts and offers with your friends and familiesContributory pension schemeGrow your career with our Career Pathways and MyLearning programmesPart of Compass Group UK&I, ESS Energy, Government & Infrastructure provide catering and support services in high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
