In a Nutshell
We’re called Exclusive Collection because, well, that’s exactly what we are: a collection of exclusive and independent country house hotels and our hotels are full of great people… A great team!
Royal Berkshire Hotel is seeking a dynamic and experienced People and Development Manager to join our team. This pivotal role will be responsible for leading our human resources initiatives, fostering a positive work environment, and driving the development and engagement of our team members. The ideal candidate will have a strong background in People and Development management within the hospitality industry, excellent interpersonal skills, and a passion for nurturing talent.
This is a truly hands-on generalist role where you will manage all elements of the HR function and the employee journey from Recruitment, Learning & Development, Employee Engagement and Communications to Coaching and Performance Management.
Please note, as an operational role this position is based fully on site and is not suitable for hybrid working. This will be a Part-Time role for 32 hours pr week, 4 out of 5 days.
Package DescriptionAnd now for the good stuff
Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:
Competitive salary, benefits and we pay above the Real Living Wage.
29 days holiday (increasing with length of service) pro rata
50% Discount on food and beverage across all Exclusive properties
Really big discounts of room nights across all Exclusive properties
PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
Meals on duty provided for free
Recognition and rewards scheme
Access to our learning platform including great training and development programs.
Free gym access + where available dedicated classes.
B Corp accredited and commitment to improving our People, Product and Planet.
Free downloads to newspapers, magazines and books
Cycle to work scheme
Main ResponsibilitiesLots to do but lots of fun
Some of the key responsibilities of this role will be as below:
Strategic People Management:
Develop and implement People strategies and initiatives aligned with the overall business goals..
Support current and future business needs through the development, engagement, motivation, and retention.
Recruitment and Selection:
Manage the recruitment and selection process to ensure we attract and retain high-quality candidates.
Oversee the onboarding process to ensure new hires are effectively integrated into the team.
Employee Relations:
Serve as a point of contact for employee relations issues and provide guidance and support to managers and staff.
Foster a positive working environment through effective communication and conflict resolution strategies.
Performance Management:
Implement and manage performance appraisal systems that drive high performance.
Provide coaching and support to managers on performance management issues and processes.
Compliance and Policies:
Ensure legal compliance throughout human resource management.
Develop and enforce HR policies and procedures in line with current legislation and best practices.
The Ideal CandidateAre you right for us?
Our successful People & Development Manager will have…
Previous experience at HR business Partner or Manager level
Previous experience in a hotel environment will be preferential, however, we will consider applications from other backgrounds.
CIPD qualified or part qualified (or equivalent)
Good understanding of UK employment law and evidence of recent legislation.
Confident with using all Social Media platforms such as LinkedIn, Twitter, Facebook and Beekeeper and actively post to them.
Must be competent in the use of Word, Excel, PowerPoint with exceptional organisational and administration skills.
Preferably experience of using HR software(s).
Working knowledge of Tribepad or other application tracking system software.
Excellent personal presentation and communications skills.
Due to limited public transport ability to travel to property essential
Ability to travel between hotels for attendance at group meetings and events when required.
About The CompanyAre we right for you?
We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for
We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.
