We currently have an exciting opportunity for a Hire/Sales Coordinator with relevant experience to join our existing team here in Harrogate, providing customer service and help develop business by converting enquiries into hire business.Key ResponsibilitiesYour main responsibilities will include quoting prices, taking orders and processing them through to completion, with the aim of increasing our customer base through pro-active business development You will liaise with the hire desk team and support our depot network and transport team to ensure that we exceed customer expectations and agreed service levelsWith specific responsibility for one of our depots you will be required to develop strong relationships with our customers and our internal colleaguesThis is an excellent opportunity to join a fast growing company and work with some of the key players in the construction and house building industries.What We’re Looking ForExcellent customer service skills and a confident telephone manner- Essential Ability to communicate via email with good use of languageGood understating of customer requirementsAbility to convert conversations in to business opportunitiesGood use and experience of using various IT systems Knowledge of equipment – DesirableExperience of logistics/planning - DesirableWhat We Can Offer YouCompetitive salary Monday – Friday working hours, no weekends!!Salary sacrifice pension25 days holiday, plus bank holidaysFree onsite parkingAdditional holiday purchase schemeFree Tool HireLife Assurance cover 3x salary Share save scheme Eye care vouchersRecommend a friend scheme Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where requiredCycle to work scheme Long service recognition My Vp discounts – a variety of discounts and rewards on thousands of well-known brandsDiscounts on HP productsEE mobile contract discount offersGym discountsHealth Shield (discounted premiums on health care cash plan)Regit Assist 24/7 accident helpline – free joiningA Little Bit About UsUK Forks, a division of Vp plc, is a renowned leader in the UK's material handling industry. With a remarkable heritage dating back to Vibroplant's establishment in 1954, UK Forks has built a strong reputation as a trusted specialist in telescopic and rotational handlers.At UK Forks, we understand the critical role that material handling plays in enhancing on-site productivity. We are dedicated to providing tailored equipment and solutions that meet the unique needs of our clients, fostering long-term partnerships and exceeding customer expectations.Our success lies in the expertise and commitment of our team. As part of our workforce, you will join a company that values excellence and puts customers at the forefront. We operate a centralised call centre, ensuring efficient handling of hire and service inquiries nationwide.With strategically positioned distribution centres and a fleet of HGV trucks, we guarantee prompt and reliable equipment delivery across the country. Our meticulous maintenance practices ensure that our fleet is always in top condition, delivering optimal performance and customer satisfaction.In addition, our mobile service engineers are readily available to provide on-site support, minimizing downtime and keeping operations running smoothly. We pride ourselves on our streamlined logistics, employing efficient measures to ensure prompt and realistic delivery times.By joining UK Forks, you will become part of a team that strives for excellence, delivering superior quality, unmatched service, and tailored solutions in the material handling industry.Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.
