Who are you?You are the host with a the most, a friendly, welcoming face for all of our guests. You know your beers and how to organise your bar, while being a true publican with a taste for food too! You have eyes everywhere and your approachable style and expertise is infectious. You excel at guiding our guests to the drink they might like.What’s the role?Support the site in creating a great and welcoming environmentStaying on top of bar stock, ordering, cellar conditioning and cleanliness and hygieneEncouraging the team to take pride in their work and provide highest standards of serviceStrive for excellence in all you do and driving repeat custom and sales in the barStep in and run the restaurant when required.To stay on top of guest requests and search for opportunities to go above and beyond for our guests, empowering the team to do that tooTo effectively manage guest complaints, escalating if requiredRecognising and celebrating the successes of your teamCommunicate effectively with your managers, your team and the guestsLive the ACI values and work towards our mission of 'making people happy'What’s in it for you?Generous discount across all ACI sites on both food and drinkRegular trips out to suppliers locally and internationallyGreat share of tips and troncStaff Accommodation availableStaff meals on shiftRising Stars program for career progression within the companyCycle to work scheme‘Live your life’, charity day off each yearWine at costAnglian Country InnsAnglian Country Inns is a family run business that first opened its doors over twenty seven years ago and now we have nine award winning establishments across East Anglia, a coffee shop and brewery to boot!If you think you have the relevant experience and want to join our friendly family please don’t delay and apply today
