Join Our First Response Group Team as a Concierge!At First Response Group, we're offering an outstanding opportunity for a skilled Concierge to play a pivotal role in providing exceptional service, stationed at a prestigious location.Key Responsibilities of the Concierge include:☑️ Ensuring a welcoming and secure environment for residents and visitors.☑️ Managing access control, greeting guests, and providing information.☑️ Responding promptly to resident and visitor inquiries and requests.☑️ Monitoring and patrolling designated areas for security and safety.☑️ Collaborating with building management to address and resolve issues.☑️ Completing reports and administrative duties.☑️ Upholding the highest standards of customer service.☑️ Performing light cleaning duties to maintain a tidy and presentable environment.Requirements:☑️ Experience as a Concierge or in a customer-facing role.☑️ Excellent communication and interpersonal skills.☑️ Ability to work independently and as part of a team.☑️ Professional presentation and a customer-focused mindset.Benefits:☑️ SIA upskilling and relevant training.☑️ Holiday allowance of an average of 5.6 weeks per year pro-rata.☑️ Referral Scheme - earn £100 voucher for every successful referral.☑️ Private Healthcare package, including GP24 and access to the Employee Assistance Program.☑️ Continuous professional development.☑️ Death-in-Service.☑️ Statutory Pension.☑️ Uniform.☑️ Industry-leading pay rates.Additional Information:☑️ Must be able to work on a 4-on-4-off shift pattern on both days and nights.Essential Skills:☑️ Previous experience in a Concierge or customer-facing role.☑️ Must have the right to work in the UK.☑️ Fully comprehensive 5-year work/unemployment/education history screenable to BS7858.☑️ High levels of written and verbal communication skills.☑️ Professional and approachable demeanor.Desired Skills:☑️ Ability to work proactively and use intuition.☑️ Strong attention to detail.☑️ Adaptability and responsiveness.☑️ Ability to remain patient and calm under pressure.☑️ Ability to remain alert and aware of surroundings.Join First Response Group today and embark on an exciting and rewarding career as a Concierge, where ☑️ We Listen, ☑️ We Respond, ☑️ We Deliver.
