Fbf Events/Hospitality
The primary objective of the role is to provide a quality, market leading and customer orientated service through effective administration and customer service techniques.
Experience of working in high volume and high pressured environments where planning and organisational skills are essential
Excellent working knowledge of Word, Excel and PowerPoint
Integrity and the ability to maintain a high level of confidentiality
High standard of literacy skills
Proven track record in planning, organisation and time management
Excellent telephone manner
Basic financial acumen
Self motivated and ability to adapt to a changing environment
You will need to have a passion for the events industry, be an effective communicator and have a sound, demonstrable knowledge of food and drink.
A self-confident, approachable individual who can prioritise, with excellent organisational and time management skills. You will hold a professional and confident telephone manner and have proficiency in the use of the Microsoft Office Suite. Achieving compliance, customer feedback and complaint handling will also be part of your role. You will have a high level of accuracy, attention detail and experience of managing multiple work streams under pressure.
